Zara Wanca
Berkeley Heights
Summary
Healthcare professional with extensive experience in patient management and customer service. Demonstrated success in maintaining accurate patient histories and ensuring compliance with healthcare regulations. Committed to enhancing patient experiences and optimizing operational processes.
Patient-focused Medical Scribe Assistant with relevant experience in comprehensive documentation for patient visits and medical procedures. Strong skills in medical terminology, record keeping, and data entry combined with commitment to supporting physicians in patient care. Past roles highlighted by contributions to improving efficiency of information processing and enhancing patient satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Scribe Assistant
CityMD Urgent Care Center
Berkeley Heights
2025.08 - Current
- Maintained electronic health records to ensure accuracy of patient information.
- Assisted physicians by measuring vital signs, collecting patient histories, and preparing patients for examinations.
- Adhered to HIPAA regulations to safeguard confidential patient information at all times.
- Collected and labeled laboratory specimens accurately before testing.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under supervision.
- Conducted diagnostic tests including EKGs, spirometry, and audiograms as requested.
- Coordinated support during patient examinations and procedures for healthcare providers.
- Entered clinical data into patient records to enhance data integrity.
Bartender
Homestead Bar and Kitchen
Morristown
2024.08 - Current
- Crafted diverse cocktails and beverages according to established recipes.
- Collected and organized daily till totals and tips.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Ensured cleanliness and organization of bar area to enhance customer experience.
- Maintained accurate inventory records to avoid overstock and shortages.
- Resolved customer complaints swiftly to promote satisfaction and retention.
- Responded promptly to inquiries, fostering a welcoming environment.
- Monitored guests' alcohol consumption to prevent over-intoxication and underage drinking.
Licensed Pharmacy Technician
Walgreen's Pharmacy
Little Falls
2022.10 - 2024.04
- Assisted pharmacists in preparing and dispensing medications accurately.
- Provided customer service by answering phone inquiries about product availability, pricing, ordering procedures.
- Stocked shelves with pharmaceutical products; rotated stock as needed to ensure freshness dates were monitored.
- Processed third-party insurance claims for prescription medications.
- Checked patient profiles for drug interactions, allergies, and appropriateness of dosage.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Conducted prescription verification to ensure compliance with regulations and safety standards.
- Processed billing and insurance claims efficiently to minimize delays in patient care.
- Coordinated with healthcare providers to clarify medication orders and resolve discrepancies.
- Provided patient consultation regarding medication usage and potential side effects.
- Managed inventory levels to ensure availability of essential medications and supplies.
- Trained new pharmacy staff on operational procedures and best practices.
- Verified accuracy of incoming orders from wholesalers against purchase invoices.
Education
Bachelor of Science - Biology
Montclair State University
Montclair, NJSkills
- Patient Care
- Computer Skills
- Communication
- Laboratory Equiptment
- Collecting Lab Specimen
- Managing Inventory
- Management Skills
- Electronic health records
- Laboratory testing
- Data entry
- Customer service
- Vital signs measurement
- Team collaboration
- Patient charting expertise
- Anatomy and physiology
- Fast typing speed
- HIPAA compliance
- Medical terminology proficiency
- Documentation skills
- Problem-solving
- Order processing
- Pharmacology awareness
- Medical abbreviations
- Drug monitoring
- Stocking shelves
- Billing support
Affiliations
Volunteer at St. Huberts Animal Shelter - Madison, NJ
Volunteer at the Eleventh Hour
Volunteer at the Eleventh Hour
Certification
BLS Certification
CPR Certified
Pharmacy Technician License
CPR Certified
Pharmacy Technician License
Education and Training
other
Timeline
Medical Scribe Assistant
CityMD Urgent Care Center
2025.08 - Current
Bartender
Homestead Bar and Kitchen
2024.08 - Current
Licensed Pharmacy Technician
Walgreen's Pharmacy
2022.10 - 2024.04
Bachelor of Science - Biology
Montclair State University