Zarah Joy R. Perez
MSNEd
Rowland Heights,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Director of Nursing - Medical/Surgical Unit
Whittier Hospital Medical Center
Whittier, CA
01.2016 - Current
- Collaborated with staff, management and external groups to coordinate patient care.
- Responsible for planning, organizing, and directing health services in Medica/Surgical Unit to ensure that goals and objectives are performed consistently and that services provided to patients is of highest quality and standard
- Establishing and keeping track of quality improvement indicators and other information that concerns patient care and services
- Established new policies and updated existing policies to improve standard of care for patients.
- Participate, consult and collaborate with other units and healthcare providers as we interpret and communicate policies and procedures that organization puts in place to establish areas of responsibility and assignments among departments and staff
- Responsible for developing budget estimates and handle other information pertaining to financial concerns and requirements
- Approves and monitor expenditures and purchases to ensure that unit is compliant with budget guidelines
- Handled labor and union issues
- Prepared unit for The Joint Commission Surveys
- Accepted to handle another unit (TELE) for 10 months
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Direct day-to-day administrative and operational functions for 42-bed unit, providing guidance and leadership to over75 employees.
- Evaluated work performance of 75 nursing personnel to determine wage increases and implement discipline.
Clinical Manager, Administrative Manager- MS Unit
Whittier Hospital Medical Center
Whittier, CA
01.2012 - 01.2016
- Responsible for managing Medical/surgical unit in given shift
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Coordinated with staff to provide best care for patients
- Ensured patients were admitted timely and discharged safely
- Participated in fall committee, patient and employee satisfaction committee
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Created work schedules for 40 employees and oversaw functioning of billing department.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment
Clinical Research Nurse
Anaheim Clinical Trials
Anaheim, CA
01.2011 - 01.2014
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
Registered Nurse, Medical-Surgical Unit
Whittier Hospital Medical Center
Whittier, CA
01.2006 - 01.2012
- Medical/Surgical Unit
- Counseled and educated patients and their families on treatment plans
- Maintained accurate, complete health care records and reports
- Administering medications to patients and monitoring them for side effects
- Mentored nursing students and new hire nurses.
- Managed care from admission to discharge
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit
- Provided direct patient care, stabilized patients and determined next course of action
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care
Clinical Research Nurse
Novellus Research
Fountain Valley, CA
01.2009 - 01.2010
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Followed informed consent processes and maintained records.
- Collected data and followed research protocols, operations manuals and case report form requirements.
Clinical Research Nurse
Digestive and Liver Disease Specialists
Garden Grove, CA
01.2001 - 01.2006
- Evaluated patient histories, complaints and current symptoms.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Collected data and followed research protocols, operations manuals and case report form requirements.
- Followed informed consent processes and maintained records.
Education
Master of Science - Nursing and Education
University of Phoenix
2009
Bachelor of Science - Nursing
Virgen Milagrosa University Foundation
Philippines 2001
Skills
- Ability to handle patient care issues
- Experienced in providing excellent patient care
- Skilled in planning and implementing strategies
- Strong health care management skills
- Experienced in training, managing, and evaluating staff
- Complete knowledge of department’s finance and budget creation
Additional Information
- License/Certification: , California, Board of Registered Nursing Registered Nurse License 665258 BLS Certification
Professional References:
Brigette T. Lao, MA, RN, NEA-BC
Clinical Nurse Manager
949.824.8774
laobt@uci.edu
Kevin Sainick. RN
House Supervisor
562 447 8215
kevin.sainick@ahmchealth.com
Enrico Chua, RN
ICU RN
626 641 0142
Syam P. Gaddam, MD
Gastroenterologist
714 636 9100
Justina Arce, RN
310 850 1790
Timeline
Director of Nursing - Medical/Surgical Unit
Whittier Hospital Medical Center
01.2016 - Current
Clinical Manager, Administrative Manager- MS Unit
Whittier Hospital Medical Center
01.2012 - 01.2016
Clinical Research Nurse
Anaheim Clinical Trials
01.2011 - 01.2014
Clinical Research Nurse
Novellus Research
01.2009 - 01.2010
Registered Nurse, Medical-Surgical Unit
Whittier Hospital Medical Center
01.2006 - 01.2012
Clinical Research Nurse
Digestive and Liver Disease Specialists
01.2001 - 01.2006
Master of Science - Nursing and Education
University of Phoenix
Bachelor of Science - Nursing
Virgen Milagrosa University Foundation
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