Summary
Overview
Work History
Education
Skills
Timeline
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Zareen Harlander

Roanoke,Texas

Summary

Empathetic coach with a good understanding of different cultures, perspectives, and experiences. Eager to put leadership and problem-solving skills into practice. Personable and dedicated to helping mentees navigate difficult situations and resolve conflicts positively and constructively. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

Peer Mentor

The King's University
06.2024 - Current
  • Assessed students' knowledge, comprehension, and study habits to track progress and set realistic goals.
  • Shared resources, opportunities, and activities to support mentee's learning and development.
  • Met mentee formally, informally, in-person and virtually to offer support.
  • Counseled students individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.
  • Assisted students in exploring and selecting career paths.
  • Analyzed student academic records to assess educational and career goals.
  • Monitored student progress to drive successful academic outcomes.
  • Advocated for students to access available resources.
  • Empowered students through counseling and skill-building exercises.
  • Educated students on college admissions process and scholarship requirements.

Receptionist/Front Desk

Embassy Suites by Hilton
06.2022 - 12.2023
  • Monitoring office expenses and costs, Monitoring, sorting, and forwarding emails, Managing office inventory of materials, Receiving and distributing letters and packages, Taking up other duties as assigned (travel arrangements, schedules, customer complaints, etc.)

Receptionist/Front Desk

Days inn and Suites
10.2018 - 05.2022
  • Maintaining calendars and checking in guests, Assisting in security and filing documents, Performing customer service by greeting guests, answering phone calls, and managing emails, Ensuring cleanliness and quality control of services, Scheduling meetings and reporting to management

Delivery driver

One Pharmaceuticals
07.2015 - 09.2018
  • Delivered a wide variety of items to different addresses and through different routes, Loaded, unloaded, prepared, inspected, and operated a delivery vehicle, Asked for feedback on provided services and resolve clients' complaints, Completed and maintained logs and reports, Learned and followed DOT regulations and safety standards

Administrator Assistant

ExxonMobil
05.2011 - 07.2015
  • Directed communication between colleagues and customers, Data entry: Entering information into databases, Managed payroll of the gas station facility, Ordered and tracked food for store inventory

Education

Bachelors in General Christian Studies -

The King's University
Southlake, Texas
12.2024

Biology -

Tyler Junior College
Tyler, Texas
12.2020

Skills

  • Customer service
  • Computer literacy
  • Data entry
  • Time management
  • Guest services
  • Office experience
  • Food service
  • English
  • Cashiering
  • Communication skills
  • Bilingual
  • Skill Development
  • Counseling
  • Peer Counseling
  • Career advising
  • Enrollment Planning
  • Records Maintenance
  • Student Support
  • Career Planning
  • Peer Tutoring Programs

Timeline

Peer Mentor

The King's University
06.2024 - Current

Receptionist/Front Desk

Embassy Suites by Hilton
06.2022 - 12.2023

Receptionist/Front Desk

Days inn and Suites
10.2018 - 05.2022

Delivery driver

One Pharmaceuticals
07.2015 - 09.2018

Administrator Assistant

ExxonMobil
05.2011 - 07.2015

Bachelors in General Christian Studies -

The King's University

Biology -

Tyler Junior College

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Zareen Harlander