Zari Ambundo
Cedar Rapids,IA
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
2
2
years of professional experience
Work History
Cashier/Cook
Mini Mart
Hopkinton, Iowa
01.2023 - Current
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Help train employees.
- Answered customer inquiries regarding store policies and procedures.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Accepted cash and credit card payments, issued receipts and provided change.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Checked quality of food products to meet high standards.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Monitored temperatures of prepared food and cold-storage areas.
- Set up work stations prior to opening to minimize prep time.
- Checked completed orders for correct quantity and quality.
- Received and stored food and supplies.
- Made meals in accordance with company standards and requirements.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Executed proper techniques when preparing menu item ingredients.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Verified customer age requirement for alcohol or tobacco purchases.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Discounted purchases by scanning and redeeming coupons.
- Processed sales transactions to prevent long customer wait times.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Processed customer payments quickly and returned exact change and receipts.
- Answered phone calls to assist customers with questions and orders.
- Checked personal identifications during alcohol and tobacco sales.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Scanned items and checked pricing on cash register for accuracy.
- Adhered to social distancing protocols and wore mask or face shield.
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered customers' questions and provided information on store procedures or policies.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Monitored stock levels of food items and ordered more when necessary.
- Adhered to food safety standards when storing and preparing foods.
- Followed established procedures and requirements for safe food handling, storage and service.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Organized storage areas for efficient usage of space.
- Resolved customer complaints regarding food quality or services provided.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Inspected kitchens for sanitary conditions before the start of each shift.
Education
High School Diploma -
Kirkwood Community College
Cedar Rapids, IA05-2026
Skills
- Payment Processing
- Drawer balancing
- Payment Collection
- ID Verification
- Customer Assistance
- Cash Register Operation
- Returns processing
- Cash Handling
- Customer Service
- Order Taking
- Money Handling
- Complex Problem-Solving
- Regulatory Compliance
- Cash Drawer Balancing
- Customer service excellence
- Customer Relations
- Time management skills
- Organizational abilities
- Liquor Law Compliance
- Merchandise Restocking
- Cash Management
- Staff Mentoring
- Conflict Resolution
- Ordering and stocking
- Credit and cash transactions
- Liquor regulations and compliance
- Currency counting
- Daily Reporting
- Written and verbal communication
- Cleaning and sanitizing
- Issue Resolution
- Staff Training
Timeline
Cashier/Cook
Mini Mart
01.2023 - Current
High School Diploma -
Kirkwood Community College