Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. A record of maintaining calm and professional demeanor in high-pressure situations.
Work History
In-Home Caregiver
5 Years 6 Months
Illinois Senior Service | 02.2021 - Current
Demonstrates communication and interpersonal skills while interacting with clients and families.
Provided compassionate, personalized care to clients in their homes.
Identified potential safety hazards in the home environment and took steps to minimize risk.
Recognized changes in the client's health status and reported these changes immediately to the supervisor and family members.
Respected each client's right to privacy while providing services in the home setting.
Provided emotional support to clients experiencing physical or mental decline due to the aging process or illness.
Cleaned and organized client's living quarters to make living conditions more hospitable.
AIRCRAFT CABIN CLEANER
6 Months
09.2021 - 03.2022
Monitored inventory levels of cleaning supplies such as towels, wipes, mops, and brushes, ensuring adequate stock at all times.
Worked independently with minimal supervision while meeting tight deadlines in a fast-paced environment.
Displayed excellent organizational skills by ensuring that all necessary supplies were stocked prior to boarding passengers.
Demonstrated proficiency in using various chemicals for sanitizing surfaces and deodorizing lavatories.
Efficiently operated cleaning equipment and materials to clean aircraft interiors, including carpets, seats, tray tables, windows, and overhead compartments.
Complied with all applicable laws, regulations, policies, and procedures related to aircraft cabin cleaning operations.
Performed detailed cleaning of galleys and lavatories according to strict standards set by airline regulations.
Applied problem-solving techniques to address issues about malfunctioning equipment used for cleaning purposes.
Meticulously inspected cabin interior for any signs of wear or damage before and after each flight.
Completed assigned tasks within established timeframes without compromising quality standards.
Cleaned aircraft interiors by picking up waste, wiping down windows, or vacuuming.
Education
- Psychology
Northeastern Illinois University | Chicago, IL | 07-2026
Work-Study Student at T.S. Williams Veterinary Medical Library, Tuskegee University College of Veterinary MedicineWork-Study Student at T.S. Williams Veterinary Medical Library, Tuskegee University College of Veterinary Medicine