AMIYA PARKER
Everett,Washington
Summary
Dedicated and methodical individual with a strong focus on delivering exceptional customer service and resolving complex issues swiftly. Maintains high levels of customer satisfaction, possesses a solid work ethic, strong organizational abilities, and a keen eye for detail. Ensures quick and error-free task completion.
Overview
4
4
years of professional experience
Work History
In-Home Caregiver
Homewatch Caregivers of Western Washington
Mountlake Terrace, WA
07.2020 - 10.2021
- Facilitated mobility assistance to enhance client comfort and independence.
- Responded quickly to emergencies while following safety protocols
- Ensured accurate documentation of patient care details including conditions and progress.
- Measured and documented vital signs to monitor patient conditions.
- Reviewed individualized care plans to drive continuity and consistency of care
Operations Associate
JcPenney
Marysville, WA
10.2019 - 04.2020
- Utilized strong organizational skills to manage large volumes of data and ensure accurate price changes were reflected on all signage in a timely manner
- Performed routine audits of store sites to ensure pricing information accuracy on displayed signs.
- Documented all price and promotional adjustments across store network.
- Set up engaging product presentations by combining different visual elements.
- Minimized losses due to markdowns by closely monitoring inventory levels and proactively adjusting prices as needed.
- Provided exceptional customer service by addressing inquiries related to product pricing and promotions promptly and professionally.
General Merchandise Clerk
Fred Meyers
Marysville, WA
01.2018 - 08.2018
- Ensured exceptional customer satisfaction on a regular basis.
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards
- Removed outdated and damaged items to maintain product quality on the floor.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Removed debris and packaging from boxes and separated for recycling or disposal.
Retail Sales Associate
William Carter Company
Tulalip, WA
08.2017 - 01.2018
- Provided friendly and knowledgeable assistance to customers on the sales floor
- Utilized exceptional organizing skills in maintaining stocked shelves and well-arranged displays.
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires
- Mastered point-of-sale systems, including cash register operations and credit card processing
- Managed returns and exchanges with professionalism, ensuring customer satisfaction.
- Cooperated with associates to regularly meet and exceed set monthly sales objectives.
- Drove awareness of promotions, enhancing customer knowledge.
Education
Certificate - Medical Billing And Coding
Purdue University
West Lafayette, INNursing Assistant Certification -
MedPrep
Everett, WA01.2020
GED -
Everett Community College
Everett, WA01.2018
Skills
- Customer service excellence
- Professional telephone demeanor
- Recordkeeping strengths
- Computer Proficiency
- Problem Resolution
- Critical Thinking
- Active Listening
- Prioritization
- Medical terminology
- Reliability
- Cash handling accuracy
- Time management
- Problem-solving
- Conflict resolution
- Professional appearance
- Data entry
- Adaptable and flexible
- Attention to detail
- Work Planning and Prioritization
- Customer relationship management (CRM)
- Multitasking and organization
- Compassion and empathy
- Patient-focused care
Timeline
In-Home Caregiver
Homewatch Caregivers of Western Washington
07.2020 - 10.2021
Operations Associate
JcPenney
10.2019 - 04.2020
General Merchandise Clerk
Fred Meyers
01.2018 - 08.2018
Retail Sales Associate
William Carter Company
08.2017 - 01.2018
Nursing Assistant Certification -
MedPrep
Certificate - Medical Billing And Coding
Purdue University
GED -
Everett Community College