Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zaria Hallman

Plainfield,IL

Summary

Community engagement and customer service professional with experience in outreach, public relations, and issue resolution. Skilled in building partnerships, coordinating events, and supporting community programs with clear communication.

Overview

3
3
years of professional experience

Work History

Community Engagement Coordinator

Child Care Resource & Referral, Fox Cities
Joliet, Illinois
04.2025 - 08.2026
  • Established and nurtured partnerships with local agencies, providers, and family support organizations to enhance community resources.
  • Scheduled and organized outreach events, presentations, and community resource tables to connect families with essential services.
  • Coordinated community outreach, increasing awareness of childcare resource and referral programs in Fox Cities.

Customer Service Representative

FedEx
Plainfield, Illinois
01.2024 - 04.2025
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved FedEx customer inquiries about shipment status, delays, and delivery options.
  • Investigated FedEx delivery issues and coordinated follow-up with operations teams.

Member Service Representative

Planet Fitness
Aurora, Illinois
06.2023 - 03.2024
  • Provided support to members regarding account inquiries, processing transactions, and resolving issues.
  • Promoted Planet Fitness memberships and Black Card benefits.
  • Trained new front desk staff on service standards and procedures.

Education

Bachelor of Science - Communications

Illinois State University
Normal, IL
12-2026

High School Diploma -

Metea Valley High School
Aurora, IL
05-2022

Skills

  • Community outreach
  • Partnership development
  • Stakeholder engagement
  • Customer service

Timeline

Community Engagement Coordinator

Child Care Resource & Referral, Fox Cities
04.2025 - 08.2026

Customer Service Representative

FedEx
01.2024 - 04.2025

Member Service Representative

Planet Fitness
06.2023 - 03.2024

Bachelor of Science - Communications

Illinois State University

High School Diploma -

Metea Valley High School
Zaria Hallman