Summary
Overview
Work History
Education
Skills
Timeline
AWARDS AND ACKNOWLEDGEMENTS
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Zaria Norris

Miami Gardens,FL

Summary

My objective and goals are be part of my community and helping out. Accomplish everything in life by not giving up in keep moving forward Proficient in computer programs such as; Microsoft Word, Excel, with typing skills. Excellent communication skills Highly motivated to achieve goals Eager and willing to learn Honest, Hardworking and dependable Ability to successfully interface with all levels of management and personnel Assembly i.e. Manufacturing, Packaging and processing materials. Inspection i.e. inspects and package materials Huge experience in providing security in a casino environment Profound knowledge of State and local laws regarding casinos Ability to respond to all emergency situations Ability to perform patrolling and observing hotel, casino, and outdoor areas Ability to identify problems and resolve it

Corrections professional committed to high standards and achieving results. Extensive experience in maintaining security, managing inmate behavior, and ensuring regulatory compliance. Known for strong team collaboration and adaptability in dynamic settings. Excellent communication and problem-solving skills valued by employers.

Professional with strong background in maintaining safety and security in correctional facilities. Proven ability to manage challenging situations with calm and assertive approach. Skilled in conflict resolution, surveillance, and enforcing regulations. Known for reliability, adaptability, and effective teamwork in high-pressure environments.

Diligent Officer with solid background in maintaining security and order within correctional facilities. Proven track record of managing inmate behavior and ensuring compliance with regulations. Demonstrated conflict resolution and interpersonal skills effectively in high-pressure environments.

Correctional Officer offers 2-year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.

Hardworking Officer skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches.

Rational Surveillance Operator with extensive knowledge of table games, slot machines and cage procedures for large gaming establishments. Reliable and willing to track suspicious activities and behavior throughout public areas. Ready to utilize exceptional organizational and decision making talents in a new role with a terrific organization.

Sharp-eyed Gambling Investigator operates closed circuitry equipment to record, document and report criminal activity and safety concerns. Knowledge of first aid, fire safety and relevant law enforcement procedures. Remains extremely alert to sit and closely focus on monitors for long periods of time.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Surveillance professional with extensive experience in conducting covert operations and gathering actionable intelligence. Known for strong commitment to teamwork and achieving results, adaptable to changing situations and needs. Skilled in critical observation and detailed reporting, with reputation for reliability and integrity.

Diligent investigator with solid background in surveillance and investigation. Adept at conducting thorough investigations and gathering critical evidence. Proven ability to maintain confidentiality and adhere to strict protocols, demonstrating strong attention to detail and analytical skills.

Overview

13
13
years of professional experience

Work History

Surveillance Investigator

Hialeah Park Casino
05.2021 - 09.2025
  • Surveillance Department responsible for operation of the slot machine, cashier’s cage, and count room.
  • To maintain public trust that gaming is conducted honestly and is free of criminal elements and activity
  • To assist safeguarding the assets of South Florida Hialeah Association
  • Detection of cheating, theft, fraud, embezzlement and other illegal activities on the gaming floors, count room and cashier’s cage.
  • Monitor operations to ensure compliance with safety or security policies or regulations.
  • Operate surveillance equipment to detect suspicious or illegal activities.
  • Discuss performance, complaints, or violations with supervisors.
  • Observe individuals’ activities to gather information or compile evidence.
  • Record operational or environmental data.
  • Compile data or documentation.
  • Compile operational data.
  • Inspect equipment or systems.
  • Inspect materials or equipment to determine need for repair or replacement.
  • Inspect facilities or equipment to ensure specifications are met.
  • Maintain surveillance of individuals or establishments.
  • Direct security operations.
  • Train employees in proper work procedures.

Corrections Officer

South Florida Reception Center
11.2022 - 02.2024
  • Enforce rules and keep order within jails or prisons
  • Supervise activities of people in custody
  • Inspect facilities to ensure that they meet security and safety standards
  • Conduct searches in the facility, such as of persons and property, for rule violations
  • Report on the conduct of people in custody
  • Escort and transport people in custody between jail, courtroom, prison, or other point
  • Bailiffs typically do the following:
  • Ensure the security of the courtroom
  • Enforce courtroom rules
  • Follow court procedures
  • Escort judges, jurors, witnesses, and people in custody into and out of the courtroom
  • Handle evidence and deliver court documents
  • Inside the prison or jail, correctional officers enforce rules and regulations. They maintain security by preventing disturbances, assaults, and escapes and by inspecting facilities. They check cells and other areas for unsanitary conditions, contraband, signs of a security breach (such as tampering with window bars and doors), and other rule violations. Officers also inspect mail and visitors for prohibited items. They conduct regular counts of people in custody to ensure that everyone is present. They write reports and fill out daily logs detailing anything of note that occurred during their shift.

Security Officer

Calder Casino
10.2019 - 04.2021
  • Ensured appropriate security on deck and maintained visibility of security officers in casino premises.
  • Administered monetary transfers, provided escorts to transfer money from tokens and other cash related transaction.
  • Monitored customers coming to casino checked ID cards and controlled necessary crowd.
  • Assisted customers and resolved all queries associated with casino.
  • Coordinated with others and provided drop boxes and assisted in laying tables and dropping slots.
  • Maintained efficient security in both entry and exit points of casino and prepared a log for same.
  • Prepared detailed reports of all incidents related any violation of casino rule.
  • Active member of Calder Safety Committee

Package Handler

UPS Warehouse
06.2017 - 01.2020
  • A package handler has various tasks including examining, labeling, measuring, weighing, scanning and sorting packages so that they can be delivered to customers in a timely manner.
  • Essential Duties and Responsibilities of a Package Handler
  • Assembles, lines and pads cartons, crates and containers manually to prepare them for shipment.
  • Seals containers using glue, nails and other fasteners.
  • Examines and inspects containers to make sure they are ready to be transported to the customer.
  • Pulls out packages that are improperly labeled, sealed or backed for reprocessing.
  • Uses a variety of tools to prepare packages for shipping including box sealing tape, heat sealers, staple guns and stretch wrap.
  • Handles fragile items and hazardous materials in a safe manner according to company and government rules and regulations.
  • Places containers on proper conveyor belts and in chutes to go to the loading dock.
  • Loads boxes, cartons and other packages onto trucks for delivery.
  • Makes use of computer programs and spreadsheet software to track inventory.
  • Works on a team to process all packages by the end of the shift.
  • Cleans the work area at the end of a shift.
  • Required Knowledge, Skills and Abilities
  • Possesses excellent hand/eye coordination.
  • Has strong active listening skills.
  • Demonstrates good critical thinking skills.
  • Shows the ability to monitor gauges and machines and assess their accuracy.
  • Possesses strong reading comprehension skills.
  • Has excellent decision making skills and the ability to make sound judgment.
  • Displays exceptional time management and multi-tasking abilities.
  • Demonstrates the ability to be mechanically inclined and detail oriented.
  • Possesses the ability to be an effective troubleshooter.
  • Has strong negotiation skills and the ability to speak clearly and articulately.
  • Demonstrates extensive knowledge of math, weights and measures.
  • Displays a clear understanding of safety and security issues.
  • Has the ability to work independently with little direct supervision.
  • Shows knowledge of zip codes in different states.
  • Demonstrates the ability to accurately follow directions.
  • Exhibits strong concentration and memorization skills.
  • Possesses data entry and other computer skills.
  • Maintains good physical fitness to meet the demands of the job.

Hard Rock Stadium Security
03.2013 - 07.2017
  • Renovation presented opportunity
  • To modernize security software, hardware and processes
  • Multiple vendor relationships created complexity and increased risk
  • Construction activity increased risk profile
  • Security personnel program required best practices and highly team
  • Integrated solution streamlines project management
  • Security Command Center centralizes stadium’s security operations 24/7
  • G4S Security Command Center enhances efficiency of communications, surveillance & control
  • Extensive camera coverage (400+) records incident video
  • Command center operators proactively address incidents
  • RISK360 Incident & Case Management system automates reporting & alert process
  • Symmetry Access Control combines equipment & software for improved access & ID management
  • Security personnel equipped with Secure Trax devices enable guard tour check-in, checkpoint verifications and compliance reporting

Education

High School Diploma -

William H. Turner Technical Arts High School
Miami, FL
06-2017

Skills

  • Verbal communication
  • Security procedures
  • Emergency response
  • Inmate supervision
  • De-escalation techniques
  • Integrity and honesty
  • Policy enforcement
  • Restraint techniques

Timeline

Corrections Officer

South Florida Reception Center
11.2022 - 02.2024

Surveillance Investigator

Hialeah Park Casino
05.2021 - 09.2025

Security Officer

Calder Casino
10.2019 - 04.2021

Package Handler

UPS Warehouse
06.2017 - 01.2020

Hard Rock Stadium Security
03.2013 - 07.2017

High School Diploma -

William H. Turner Technical Arts High School

AWARDS AND ACKNOWLEDGEMENTS

Miami Gardens Police explorer post 150, Volunteer at Carrie P. Meek Westview Elementary School, Security D license Award

CPR Certified