Zaria Simpkins
Aiken,SC
Summary
Experienced with performing diagnostic tests and assisting optometrists with patient care. Utilizes strong patient interaction skills and technical proficiency to support high-quality eye exams. Knowledge of ocular health management and practice coordination.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Optometric Technician
LensCrafters
Aiken
10.2024 - Current
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Promoted a welcoming atmosphere within the practice by keeping waiting areas tidy and well-stocked with reading materials.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
- Developed patient education materials on contact lens care, increasing proper usage and reducing complications.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Assembly Line Worker
Autoneum
Aiken, SC
04.2022 - 07.2024
- Assembled components of a variety of products, adhering to production specifications.
- Monitored assembly line operations and identified any issues or problems that arose.
- Inspected finished products for quality assurance purposes.
- Provided training and guidance to new employees on proper assembly techniques.
- Loaded raw materials into machines for processing according to instructions provided by supervisors.
- Reported any safety hazards or defective parts encountered during assembly operations.
- Followed standard operating procedures while performing tasks on the assembly line.
- Communicated effectively with co-workers about production progress throughout shift hours.
- Worked quickly and efficiently while maintaining high standards of quality control.
Sales Associate
Hibbett Sporting Goods
Barnwell, SC
01.2021 - 02.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Analyzed customer feedback data to recommend improvements in service quality.
- Collaborated with management teams to develop innovative marketing strategies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Cashier
Hardee's Restaurant
Barnwell, SC
01.2020 - 12.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers promptly and responded to questions.
Education
Barnwell High School
Barnwell, SC05-2022
Skills
- Receptionist skills
- Medication counting
- Production leadership
- Inventory organization
- Knowledgeable about drug interactions
- Staff Development
- Insurance Billing
- Troubleshooting malfunctioning equipment
- Problem-solving skills
- Computer research
- Product Assembly
- Raw Materials Handling
- Assembly instructions
- SAP understanding
- Telephone skills
- Time management
- Organization skills
- Scheduling
- Appointment scheduling
- Greeting and seating clients
- Data inputting
Certification
- attended a phlebotomist course (graduated 2024) received certification
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Optometric Technician
LensCrafters
10.2024 - Current
Assembly Line Worker
Autoneum
04.2022 - 07.2024
Sales Associate
Hibbett Sporting Goods
01.2021 - 02.2022
Cashier
Hardee's Restaurant
01.2020 - 12.2020
Barnwell High School