Zariah Brown
Philadelphia,US
Summary
Resourceful Personal Loan Specialist known for high productivity and efficient task completion. Skilled in risk assessment, financial analysis, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and client satisfaction.
Overview
7
7
years of professional experience
Work History
Personal Loan Specialist
OneMain Financial
Camden, NJ, PA
07.2025 - Current
- Effectively multitask and adapt to the dynamic demands of the role, such as completing 40-60 applications per month, making 100+ collection calls per day, soliciting new clients daily and verifying documents while assessing risks.
- Delivering results related to individual and branch goals while maintaining compliance with all relevant laws and regulations.
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.
IN-STORE SUPERVISOR
Asurion
King of Prussia, PA
08.2023 - 06.2025
- Managed store opening and closing, ensuring smooth operations and security.
- Assigned tasks effectively, improving team productivity and store efficiency.
- Managed restocking and product arrangement, upholding visual standards and delivering reports.
- Handled cash management and prepared accurate earnings reports.
- Supported customers via chat, maintain high satisfaction, achieve efficient communication standards
FRAUD ANALYST
Best Egg Marlette Funding
Wilmington, DE
04.2021 - 08.2023
- Promoted to fraud analysis within a year, specializing in detecting loan-related fraud.
- Analyzed fraud in personal, credit card, and vehicle loans, reducing financial risks.
- Led training sessions on loan verification, enhancing team skills and efficiency.
SHIFT SUPERVISOR
Forever 21
Deptford Township, NJ
07.2020 - 04.2021
- Managed store opening and closing, ensuring smooth operations and security.
- Led credit card sales, achieving top sales figures among peers.
- Directed restocking and product arrangement, maintaining visual standards.
- Handled cash management and prepared accurate earnings reports.
- Assigned tasks effectively, improving team productivity and store efficiency.
BANKING SPECIALIST I
TD Bank
Mount Laurel Township, NJ
04.2019 - 07.2020
- Managed credit card and loan accounts, ensuring accurate approvals and document validation.
- Assessed financial needs, prepared proposals, and successfully sold tailored banking services.
- Opened new accounts, including checking, savings, and credit cards, meeting diverse customer needs.
Education
Some College (No Degree) - Pre-Business
Rutgers University
Camden, NJSkills
- Loan processing
- Risk assessment
- Collections experience
- Customer loyalty and retention
- Verbal and written communication
- Insurance product knowledge
Affiliations
- Photography
- Volunteer for local small businesses
Timeline
Personal Loan Specialist
OneMain Financial
07.2025 - Current
IN-STORE SUPERVISOR
Asurion
08.2023 - 06.2025
FRAUD ANALYST
Best Egg Marlette Funding
04.2021 - 08.2023
SHIFT SUPERVISOR
Forever 21
07.2020 - 04.2021
BANKING SPECIALIST I
TD Bank
04.2019 - 07.2020
Some College (No Degree) - Pre-Business
Rutgers University