Zariah Robins
Killeen,TX
Summary
Mental health professional dedicated to enhancing emotional and psychological well-being across all age groups. Manages clinic operations and supervises a multidisciplinary team, ensuring high-quality, patient-centered care. Committed to developing and evaluating clinical programs that improve patient outcomes and clinic efficiency.
Overview
6
6
years of professional experience
Work History
Director of Operations
The Center for Child and Family Psychiatry, PC
01.2025 - Current
- Manage daily operations of the psychiatric clinic, ensuring smooth and efficient functioning of all clinical and administrative processes.
- Lead and supervise a multidisciplinary team of healthcare professionals, including psychiatrists, therapists, nurses, and administrative staff.
- Oversaw patient intake, treatment planning, and ongoing care coordination, enhancing high-quality, patient-centered care.
- Managed clinic budget and resources, ensuring operational cost-effectiveness while upholding highest standards of care.
- Monitored and analyzed clinic performance metrics, providing data-driven recommendations for targeted operational improvements.
- Develop, implement, and evaluate clinical programs and services to improve patient outcomes and clinic efficiency.
- Collaborate with other healthcare providers and community organizations to enhance patient access to services and support systems.
- Assist in strategic planning and decision-making for the clinic’s growth and development.
ASSISTANT FACILITY DIRECTOR
Katie’s Way Plus
Killeen, TX
01.2024 - 01.2025
- Supervise all new referral call/establish care, maintain referral log for outpatient client’s insurance.
- Direct and conduct intake procedures following office guidelines, including patient form completion and privacy acknowledgment.
- Manage patient service functions such as call handling, scheduling, and inquiries.
- Maintain safety and therapeutic conditions for patients.
- Presided over additional duties within legal and training parameters.
- Coordinated staff training sessions to ensure compliance with facility policies and improve service delivery.
- Oversee that facility policies, educational requirements, and regulatory standards are followed.
BEHAVIORAL HEALTH TECHNICIAN
Greenbrook TMS
Austin, TX
01.2023 - 01.2024
- Administered TMS or esketamine therapy treatment to patients with Major Depressive Disorder and other mental health disorders.
- Scheduled patient consultations and visits to ensure timely access to care and maintain continuity in treatment.
- Review and administer psychiatric rating scales.
HEALTH UNIT COORDINATOR & CERTIFIED NURSING ASSISTANT
Baylor Scott & White
Temple, TX
01.2020 - 01.2022
- Adhered to Good Clinical Practice guidelines while conducting clinical trials.
- Expert in direct patient care including glucose checks, vital signs, and EKGs.
- Developed understanding of HIPAA compliance through hands-on experience in critical care settings.
- Evaluate patient specimens for quality assurance.
- Facilitate running patient samples by mix, centrifuge, separate or aliquot specimen per defined procedures.
- Entered patient data into Hospital Information System (HIS) to ensure accuracy and accessibility.
- Uploaded patient documentation, scheduled surgeries, and appointments in electronic system to streamline administrative processes.
- Analyzed pending reports and resolved issues, keeping senior staff informed of critical updates.
Education
Master of Science - Public Health, Epidemiology
Louisiana State University-Shreveport
Shreveport, LA03-2026
Bachelor of Science - Biology, Chemistry
Texas Southern University
Houston, TX01-2020
Skills
- Clinical operations
- Regulatory compliance
- Quality assurance
- Program evaluation
- Strategic planning
- Strategic execution
- Team leadership
- Staff management
- Effective communication
- Problem-solving abilities
- Patient care
Certifications Training
- Certified Nursing Assistant
- CPR
- BLS
- Good Clinical Practice Certification
Timeline
Director of Operations
The Center for Child and Family Psychiatry, PC
01.2025 - Current
ASSISTANT FACILITY DIRECTOR
Katie’s Way Plus
01.2024 - 01.2025
BEHAVIORAL HEALTH TECHNICIAN
Greenbrook TMS
01.2023 - 01.2024
HEALTH UNIT COORDINATOR & CERTIFIED NURSING ASSISTANT
Baylor Scott & White
01.2020 - 01.2022
Master of Science - Public Health, Epidemiology
Louisiana State University-Shreveport
Bachelor of Science - Biology, Chemistry
Texas Southern University