Zariah Russell
Monroe,NC
Summary
Dynamic Sales Associate with proven expertise in customer engagement and inventory control, honed across roles at Footlocker and other leading retailers. Excelled in creating positive customer experiences, boosting repeat business through exceptional service and effective problem-solving. Skilled in cash handling and teamwork, consistently enhancing store operations and sales outcomes.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
2
2
years of professional experience
Work History
Sales Associate
Footlocker
06.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Khols Department Store
04.2023 - 06.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
Sales Associate
Finish Line
01.2023 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Education
Sports Management
Delaware State University
Dover, DEHigh School Diploma -
Smyrna High School
Smyrna, DE06-2023
Skills
- Teamwork and collaboration
- Inventory control
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Cash handling
- Outgoing personality
- Exceptional customer service
Accomplishments
- Brought in many new and consistent customers.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Sales Associate
Footlocker
06.2024 - 01.2025
Sales Associate
Khols Department Store
04.2023 - 06.2023
Sales Associate
Finish Line
01.2023 - 04.2023
Sports Management
Delaware State University
High School Diploma -
Smyrna High School
Similar Profiles
Carlin BunnCarlin Bunn
Store Manager at FootlockerStore Manager at Footlocker
Jaedyn Tran-PanyasiriJaedyn Tran-Panyasiri
Retail Sales Associate at FootlockerRetail Sales Associate at Footlocker
Alejandro Guillen-GallegoAlejandro Guillen-Gallego
Part Time Salesman at FootlockerPart Time Salesman at Footlocker