Zariah Smith
Charlotte,NC
Summary
Dedicated front-of-house employee with strong customer service, cash handling, and conflict resolution skills. Experienced in fast-paced environments, working collaboratively with team members, and managing time efficiently to ensure a positive dining experience. Known for clear communication and commitment to guest satisfaction.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
Chick-fil-A
Charlotte, North Carolina
08.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Addressed customer inquiries and resolved issues promptly, contributing to positive dining experiences.
- Greeted customers and answered questions about menu items.
- Monitored dining room activity to ensure all guests had a positive experience.
- Operated cash register and processed customer transactions efficiently.
- Checked order accuracy before delivering to tables.
- Maintained cleanliness and organization of dining area and workstations.
- Adhered to company policies regarding dress code, break times.
Education
North Mecklenburg High School
Charlotte, NCSkills
- Point of sale systems
- Cash handling
- Menu knowledge
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Effective communication
Timeline
Front of House Staff Member
Chick-fil-A
08.2024 - Current
North Mecklenburg High School