Zaria S. Powell
Marrero,LA
Summary
Experienced leader known for calm leadership & clear communication with a strong record of successfully planning & executing local, social, & corporate events of varying sizes. Blending people skills, organization, solution-driven leadership, & practical know-how to create experiences that feel seamless & highly impactful.
Overview
6
6
years of professional experience
Work History
Event Manager
The Roosevelt New Orleans, A Waldorf Astoria
09.2024 - 09.2025
- Managed full-cycle execution of corporate, social, weddings, and large-scale events ranging from 8–300+ guests.
- Coordinated and managed high-profile, high-end clients including Apple, American Express, SiriusXM, EA Sports and NFL Executives during Super Bowl LIX–related events, ensuring seamless execution, discretion, and exceptional VIP client experience.
- Created event proposals, budgets, timelines, and run-of-show schedules to meet client expectations and revenue targets.
- Coordinated vendors, catering, décor, AV technology, and day-of logistics to ensure a polished guest experience.
- Trained & supervised event staff to maintain professional standards and operational efficiency.
- Resolved last-minute changes calmly, maintaining flow and event quality under pressure.
- Strengthened client relationships through proactive communication and follow-up, increasing repeat bookings.
Event Concierge
The Roosevelt New Orleans, A Waldorf Astoria
09.2022 - 09.2024
- Ensured smooth operations of meetings and events, consistently exceeding guest expectations.
- Contributed to the hotel surpassing financial goals by $828K, earning Top Performing LUX Region 2023.
- Supported logistics, guest communication, and vendor coordination to enhance event satisfaction.
- Collaborated cross-departmentally to deliver luxury, brand-consistent experiences for corporate and social clients.
Front Desk Supervisor
Canopy New Orleans
02.2022 - 09.2022
- Trained and supervised front desk team, boosting productivity and maintaining high guest service standards.
- Improved check-in workflow, reducing wait times by 20%.
- Implemented inventory controls reducing discrepancies by 25%.
- Increased guest feedback & engagement by 15% through service improvement initiatives.
Guest Services Agent
Hilton New Orleans Riverside
10.2019 - 02.2022
- Delivered exceptional hospitality service, improving guest satisfaction and loyalty.
- Introduced a digital feedback system increasing review submissions by 30%.
- Enhanced check-in efficiency by 20% through optimized processes.
- Coordinated with housekeeping & maintenance to ensure timely room readiness and smooth guest experiences.
Education
A.S. - Business Administration
Delgado Community College
New Orleans, LA12-2022
Skills
- Event Planning & Execution
- Vendor Relations
- Budget Management
- Timeline / Run-of-Show Coordination
- Client Experience
- Scheduling & Administration
- Sales & Upselling
- CRM Tools: Salesforce, OnQ, Delphi, MacOS, Social Tables
- Team Leadership
- Hospitality & Guest Relations
- Problem Resolution
- Team Building
Timeline
Event Manager
The Roosevelt New Orleans, A Waldorf Astoria
09.2024 - 09.2025
Event Concierge
The Roosevelt New Orleans, A Waldorf Astoria
09.2022 - 09.2024
Front Desk Supervisor
Canopy New Orleans
02.2022 - 09.2022
Guest Services Agent
Hilton New Orleans Riverside
10.2019 - 02.2022
A.S. - Business Administration
Delgado Community College
LEADERSHIP & COMMUNITY ACCOLADES
- Team Member of the Year — Roosevelt New Orleans 2024
- Team Member of the Month — Roosevelt New Orleans, February 2024
- Founding Member — Waldorf Astoria Ambassador Network 2024
- Board Member & Mentor — PINK House Non-Profit