Zarina Carson
Charlotte,TX
Summary
Dynamic Sales and Marketing Manager with proven expertise at Circle Z Ranch in driving business growth and enhancing customer loyalty. Skilled in social media management and relationship building, I excel in creating engaging brand experiences and streamlining sales processes, resulting in increased customer satisfaction and retention.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales and Marketing Manager
Circle Z Ranch
05.2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barista
Starbucks
07.2024 - 05.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
Agricultural Business And Management
Epic Charter Schools
Oklahoma City, OK05.2025
Skills
- Team leadership
- Social media management
- Business growth and retention
- Sales tracking
- Rapport and relationship building
- Brand-building strategies
- Customer service
- Relationship building
- Time management
- Document management
- Digital sales
- Social media savvy
- Sales process
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Timeline
Sales and Marketing Manager
Circle Z Ranch
05.2025 - Current
Barista
Starbucks
07.2024 - 05.2025
Agricultural Business And Management
Epic Charter Schools