Zarith Gomez
Chesnut Hill,MA
Summary
Detail-oriented individual with experience in customer service and video editing. Skilled in team collaboration and project management, successfully resolving customer issues while producing high-quality video content for marketing initiatives.
Overview
2
2
years of professional experience
Work History
Business Internship
Boston College
Chestnut Hill, MA
09.2025 - 12.2025
- Executed daily responsibilities with accuracy and efficiency.
- Completed the Bloomberg course to enhance investment knowledge.
- Engaged in team communications to understand roles and responsibilities.
Host
Cheesecake Factory Inc
Cambridge , MA
09.2024 - Current
- Provided excellent customer service by anticipating customer needs.
- Managed waitlists efficiently using operational systems during peak dining hours.
- Handled guest inquiries and resolved minor issues promptly.
Video Editor
Led International
Halifax, Nova Scotia (Canada)
12.2023 - 08.2024
- Implemented visual effects, animation, color correction, and audio mixing to elevate video quality.
- Edited video content for marketing campaigns and social media engagement.
- Responded to client messages and comments promptly to maintain communication.
- Published the content on different social media platforms.
Education
Associate of Applied Business - General Business
Messina College, Boston College
Chestnut Hill, MA05-2027
Skills
- Customer service
- Video editing
- Social media management
- Team collaboration
- Problem resolution
- Project management
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Business Internship
Boston College
09.2025 - 12.2025
Host
Cheesecake Factory Inc
09.2024 - Current
Video Editor
Led International
12.2023 - 08.2024
Associate of Applied Business - General Business
Messina College, Boston College