Zariya Jones
Houston
Summary
Reliable and detail-oriented healthcare candidate seeking an entry-level Medical Assistant position. Brings strong work-from-home experience with major retail companies, excellent customer service skills, and the ability to handle sensitive information. Quick learner, highly organized, and eager to be trained in clinical and administrative medical assisting duties.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Work From Home Customer Service Associate
Walmart
12.2023 - Current
- Provided customer support for high-volume inquiries in a fast-paced remote environment
- Scheduled services, processed requests, and updated customer records
- Demonstrated strong communication, professionalism, and attention to detail
- Followed strict company policies and compliance guidelines
- Remote
Work From Home Customer Service Associate
Burlington
06.2022 - 01.2023
- Assisted customers via phone and online systems with orders, returns, and account inquiries
- Accurately documented customer interactions using company software
- Maintained confidentiality of personal and payment information
- Resolved issues efficiently while meeting productivity and quality standards
- Remote
Education
High School Diploma / GED - undefined
Biology
Lamar University
Skills
- Patient communication & support
- Appointment scheduling
- Data entry & documentation
- HIPAA awareness & confidentiality
- Electronic systems & records
- Phone, chat, and email support
- Time management (remote work)
- Multitasking & problem-solving
- Professional customer service
- Fast learner / willing to train
Certification
CPR / BLS — Planned or Willing to Obtain
Additional Information
- No formal medical assistant schooling; actively seeking on-the-job training
- Strong interest in healthcare and patient care
- Comfortable with technology, EMR systems, and remote tools
- Available for clinic, urgent care, or specialty office settings
Timeline
Work From Home Customer Service Associate
Walmart
12.2023 - Current
Work From Home Customer Service Associate
Burlington
06.2022 - 01.2023
High School Diploma / GED - undefined
Biology
Lamar University