Zarmeena Sana
Woodland,CA
Summary
Operations manager with expertise in claims processing and customer relationship management. Demonstrated success in building high-performing teams and improving collaboration, resulting in streamlined workflows and enhanced organizational performance. Strong analytical skills and a solid background in data analysis and project management, leading to measurable outcomes in dynamic environments.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Salesfloor associate
Walmart
Woodland, California
02.2025 - Current
- Resolved customer inquiries to improve satisfaction levels.
- Demonstrated strong problem-solving abilities by efficiently addressing issues.
- Coordinated with cross-functional teams to achieve organizational objectives.
- Managed claims processing in collaboration with claims department for streamlined operations.
operation manager
Interloopes limited
Faisalabad , Pakistan
06.2021 - 08.2024
- Managed supply chain logistics for timely product and service delivery.
- Oversaw team performance and guided operational tasks to achieve departmental goals.
- Streamlined daily operations to improve workflow across teams.
- Facilitated interdepartmental communication to resolve issues and improve collaboration.
- Provided leadership and mentorship to team members, fostering collaboration and enhancing team dynamics.
Chief Administrative Officer
Faisalabad chamber of commerce
Faisalabad , Pakistan
11.2020 - 03.2021
- Coordinated administrative activities for chamber, enhancing operational efficiency.
- Managed day-to-day operations of organization, overseeing staff and volunteers to support mission.
- Organized administrative activities, including board meetings, budgeting, and compliance, to ensure effective governance.
Education
MBA -
University of Central Punjab
Faisalabad 01-2020
BBA -
University of Punjab
Faisalabad01-2016
Skills
Data analysis and interpretation
Project management
Leadership and mentoring
- Market research
- Administrative oversight
- Customer relationship management
- Claims processing
- Team building and collaboration
- Inventory management
Languages
Punjabi
Native/ Bilingual
Urdu
Native/ Bilingual
Timeline
Salesfloor associate
Walmart
02.2025 - Current
operation manager
Interloopes limited
06.2021 - 08.2024
Chief Administrative Officer
Faisalabad chamber of commerce
11.2020 - 03.2021
MBA -
University of Central Punjab
BBA -
University of Punjab