Zaruhi Oganesyan
Los Angeles
Summary
Administrative and Client Support Professional with proven success in office coordination, scheduling, record management, and customer service. Skilled in Microsoft Office, Google Workspace, and CRM systems with ability to support executives, maintain compliance, and streamline processes in high-volume environments. Recognized for strong organizational skills, attention to detail, and cross-departmental communication. Seeking roles as Administrative Assistant, Office Coordinator, or Client Support Specialist.
Overview
4
4
years of professional experience
Work History
Finance Assistant Internship
Central Bank of Armenia
Yerevan
03.2025 - 05.2025
- Assisted in financial reporting, documentation, and data reconciliation.
- Supported compliance checks and coordinated administrative tasks across departments.
- Developed skills in record-keeping and office support within a professional banking environment.
Client Services Representative
Resorts World Las Vegas
Las Vegas
02.2024 - 11.2024
- Managed high-volume guest check-ins, billing, and documentation with attention to accuracy.
- Coordinated across departments to resolve client requests and operational issues.
- Delivered administrative support in a fast-paced front office setting.
- Strengthened documentation management in a high-pressure environment.
Customer Service Representative
Soft Construct
Yerevan
03.2023 - 09.2023
- Managed client inquiries ensuring exceptional service and satisfaction.
- Coordinated office operations and scheduling to enhance efficiency.
- Maintained accurate records and data entry in CRM systems.
- Delivered administrative support to executives, facilitating smooth office functions.
Sales & CRM Assistant
Gradus Solutions
Yerevan
07.2021 - 09.2021
- Supported B2B client outreach, scheduling, and data entry within CRM system.
- Prepared reports, outreach materials, and documentation to assist senior management.
- Contributed to streamlined administrative processes and accurate client records.
Education
Bachelor of Science - Economics
Jean Moulin Lyon 3 University
Skills
- Administrative Support
- Office Coordination
- Scheduling
- Calendar Management
- Record Keeping
- Data Entry
- Microsoft Office
- Google Workspace
- CRM Tools
- HubSpot
- Opera PMS
- Customer Service
- Client Relations
Languages
- English, Highly proficient
- Armenian, Native speaker
- French, Good working knowledge
- Russian, Good working knowledge
Timeline
Finance Assistant Internship
Central Bank of Armenia
03.2025 - 05.2025
Client Services Representative
Resorts World Las Vegas
02.2024 - 11.2024
Customer Service Representative
Soft Construct
03.2023 - 09.2023
Sales & CRM Assistant
Gradus Solutions
07.2021 - 09.2021
Bachelor of Science - Economics
Jean Moulin Lyon 3 University