Summary
Overview
Work History
Education
Skills
Timeline
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Adoni Zarwea-Sanders

Houston,Texas

Summary

Accomplished professional with 5+ years experience driving revenue growth through data-driven marketing strategies. Skilled in financial analysis, customer relationship management, and delivering exceptional client experiences. Passionate about driving growth through strategic planning and process optimization.

Overview

5
5
years of professional experience

Work History

Payment Posting Coordinator

Legacy Community Health
Houston, TX
03.2022 - 07.2023
  • Reduced manual data entry errors with accurate payment postings and account reconciliations.
  • Ensured timely reimbursement through meticulous claims adjustments and denials management.
  • Collaborated with customers to resolve disputes.
  • Handled account payments and provided information regarding outstanding balances.

Member Service Representative

Velocity Credit Union
Austin, TX
11.2020 - 01.2022
  • Built rapport with members by engaging in genuine conversations and demonstrating a commitment to their financial wellbeing.
  • Conducted thorough financial analysis and risk assessments to evaluate loan applications and make informed lending decisions, resulting in reduction in loan defaults.
  • Developed comprehensive knowledge of credit union products, staying current on updates for informed recommendations to members.

Store Manager of Operations

Footlocker Retail
Cedar Park, TX
06.2018 - 11.2020
  • Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
  • Mentored employees for professional growth, fostering a positive work culture that encouraged collaboration and teamwork.
  • Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.

Education

BBA - Business Management

Texas Southern University
Houston, TX
05.2024

Associate of Science - Business Administration

Austin Community College
Austin, TX
12.2021

Skills

  • Product Education
  • Referral Network Development
  • Corporate Financial Statements
  • Application Review
  • Payment Schedule Computation
  • Income Evaluation
  • Customer Relations
  • Attention to Detail
  • Complaint Handling
  • Market Analysis
  • Collections Management
  • Database Management
  • Decision-Making

Timeline

Payment Posting Coordinator

Legacy Community Health
03.2022 - 07.2023

Member Service Representative

Velocity Credit Union
11.2020 - 01.2022

Store Manager of Operations

Footlocker Retail
06.2018 - 11.2020

BBA - Business Management

Texas Southern University

Associate of Science - Business Administration

Austin Community College
Adoni Zarwea-Sanders