Zaryah Gourgel
Miami
Summary
Talented Versatile Music Vocal Performer specializing in Opera, Jazz, and R&B, with a strong choral background. Expert in adapting styles to meet specific performance requirements and delivering outstanding solos and group work for live and recorded settings. Collaborative, knowledgeable, and adaptable, I bring a deep understanding of vocal techniques and performance dynamics. These skills, combined with my ability to problem-solve and communicate effectively, make me an asset in any team-oriented environment.
Overview
5
5
years of professional experience
Work History
Choir Singer
First United Methodist Church
01.2021 - Current
- Memorized lyrics and melodies for multiple songs in preparation for performances.
- Represented choir at community events, promoting engagement and appreciation of choral music.
- Attended regular rehearsals to maintain vocal quality and learn new pieces.
Attractions Operator (College Program)
Walt Disney World Resort
05.2025 - 08.2025
- As an Attractions Operator Cast Member for Avatar: Flight of Passage in Disney’s Animal Kingdom through the Disney College Program, I operate and monitor complex ride systems in a safety-critical environment, ensuring guest well-being, operational efficiency, and show quality. Rotating over several positions throughout the day, I oversee multiple live camera feeds across ride rooms and floors to verify guest safety, coordinate with Maintenance and Operations teams, and respond promptly to any safety or technical concerns. I manage large guest flows through queue operations and boarding procedures, deliver immersive storytelling to enhance the Pandora – The World of Avatar experience, and perform daily operational and safety checks. My role requires precision, quick decision-making, and strong communication to uphold Disney’s Four Keys—Safety, Courtesy, Show, and Efficiency—while adapting seamlessly to high-volume and evolving operational conditions.
Barista
Starbucks
05.2024 - 08.2025
- As a Starbucks Barista, I prepared and served handcrafted beverages and food items while delivering fast, friendly, and personalized customer service in a high-volume environment. I operated espresso machines, blenders, and other café equipment with precision, maintained cleanliness and organization of the workspace in compliance with health and safety standards, and managed cash handling and point-of-sale transactions with accuracy. My role required efficiency under pressure, strong communication skills, and teamwork to ensure consistent product quality and a welcoming atmosphere, all while building customer connections and promoting Starbucks’ brand standards.
Retail Sales Associate
Walt Disney World
05.2023 - 08.2023
- As a Retail Sales Associate at Walt Disney World, my role was focused on delivering exceptional customer service while assisting guests with merchandise selection, processing transactions accurately, and maintaining store cleanliness and organization. I engaged with guests to provide information about current promotions, special events, and new products, enhancing their overall shopping experience. Additionally, I handled guest inquiries and resolved issues promptly and professionally, ensuring guest satisfaction. Collaborating with team members to achieve sales targets and uphold Disney's standards of excellence in customer service was fundamental to my responsibilities, contributing to a positive and magical shopping environment for every guest.
Attractions Operator
Walt Disney World
05.2022 - 08.2022
- As an Attractions Operator at Walt Disney World, my responsibilities encompassed ensuring the safe and enjoyable experience of guests on various attractions. This involved operating ride systems efficiently, maintaining a keen eye on safety protocols, and addressing guest concerns promptly and courteously. Additionally, I contributed to the overall guest experience by providing accurate information about attractions, managing queues to optimize wait times, and creating magical moments through engaging interactions. Collaborating with team members to uphold Disney's high standards of guest service and safety was central to my role, fostering a positive and memorable experience for every guest.
Resort Transit
Universal Studios Florida
04.2021 - 10.2021
- As a Resort Transit team member at Universal Studios Florida, my primary responsibility was to ensure the safe and efficient transportation of guests within the resort premises. This involved operating guided buses, both Universal and third-party, to transport guests to various destinations within the resort during events and regular hours of operation. I was responsible for maintaining a high level of guest safety and comfort during transit, adhering strictly to safety protocols and procedures at all times. Additionally, I assisted guests with boarding and disembarking, provided information about routes and schedules, and ensured a welcoming and organized environment on the buses. Collaborating closely with event staff, drivers, and fellow team members, I contributed to the seamless coordination of transportation services, enhancing the overall guest experience at Universal Studios Florida.
Education
Music Vocal Performance
Frost School of Music At The University of Miami
Coral Gables, FL05.2024
Diploma - Vocal and Theater
Alexander W. Dreyfoos School of the Arts
West Palm Beach, FL06.2020
Skills
- Singing (solo and ensemble)
- Music Theory Knowledge
- Acting
- Visual Arts
- Creative Writing
- Foreign Language Pronunciation
- Public Speaking
- Dance
- Musical Theater
- Photography
- Music Composition
- Teamwork and Cooperation
LANGUAGE
English - Native
Spanish - Conversational
Japanese - Conversational
Timeline
Attractions Operator (College Program)
Walt Disney World Resort
05.2025 - 08.2025
Barista
Starbucks
05.2024 - 08.2025
Retail Sales Associate
Walt Disney World
05.2023 - 08.2023
Attractions Operator
Walt Disney World
05.2022 - 08.2022
Resort Transit
Universal Studios Florida
04.2021 - 10.2021
Choir Singer
First United Methodist Church
01.2021 - Current
Diploma - Vocal and Theater
Alexander W. Dreyfoos School of the Arts
Music Vocal Performance
Frost School of Music At The University of Miami
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