Zasha Morales-Jose
Summary
Strategic operations leader with 15+ years of success designing and scaling high-impact organizational systems across healthcare, agency, and nonprofit sectors. Expertise in building and leading cross-functional teams, managing $10M+ budgets, and transforming operational efficiency through agile practices, data-informed decision-making, and inclusive leadership. Proven ability to partner with executive teams to realign strategy, implement scalable infrastructure, and cultivate strong internal cultures. Known for driving measurable impact: reducing costs by 20%, improving team productivity by 40%, and launching sustainable processes across diverse industries. MBA in Technology Management. Certified Agile Leader. Fluent in English and Spanish.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Director, Project Manager
Publicis Health (Colab)
10.2023 - 09.2025
- Led pediatric marketing initiatives, enhancing awareness for Pfizer's Prevnar vaccine.
- Managed $6MM marketing budget, ensuring effective allocation across all deliverables.
- Oversaw team of 6, fostering collaboration and execution across multiple departments.
- Facilitated executive meetings, driving strategy discussions for continuous improvement.
- Mentored team members, promoting professional growth and high performance.
Director, Program Manager
20nine
07.2021 - 08.2023
- Increased efficiency by 40% by restructuring agency operations with executive leadership.
- Coordinated cross-functional resource planning for strategy, production, and creative teams.
- Standardized agency processes and digital tools, reducing manual work significantly.
- Managed staffing strategies and vendor contracts to optimize project resource utilization.
- Mentored team members to enhance professional development and performance outcomes.
Director of Neighborhood Development
Norris Square Community Alliance
01.2020 - 07.2021
- Oversaw $10M+ budget, directing four departments for city-funded initiatives.
- Launched Community Engagement department, securing $75K and serving 4,000+ residents.
- Facilitated planning across housing, health, and social services, coordinating key resources.
- Trained 11 staff in finance and outreach; implemented bilingual communication strategy.
- Aligned operational outcomes with city and state mandates through board-level reporting.
- Cultivated partnerships with local organizations to enhance service delivery.
Education
Specialization Certificate - Agile Leadership
University of Colorado
MBA - Technology Management
University of Phoenix
BA - Communications
University of Puerto Rico
Skills
- Leadership
- Talent Management & Forecasting
- Budgeting & Forecasting
- Contract and Risk Management
- Stakeholders Management
- Medical Regulatory Processes
- Operations and Project Management Office (PMO)
- Jira Adobe Workfront MS Excel Smartsheets MS SharePoint / Teams Admin
Certification
- Certified Scrum Product Owner (CSPO) - Scrum Alliance
- Scrum Master Certified (SMC) - SCRUMstudy 80585
- Certified Agile Leader Essentials, Organization, Team (CAL-E/O/T) - Scrum Alliance
- AMA Certified Professional in Management - American Management Association
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director, Project Manager
Publicis Health (Colab)
10.2023 - 09.2025
Director, Program Manager
20nine
07.2021 - 08.2023
Director of Neighborhood Development
Norris Square Community Alliance
01.2020 - 07.2021
MBA - Technology Management
University of Phoenix
BA - Communications
University of Puerto Rico
Specialization Certificate - Agile Leadership
University of Colorado
Other Experience
- Heartbeat - Sr. Project Manager/SEO Manager Feb 2015 - Jul 2019
- Cognizant (formerly Cadient) - Sr. Interactive Project Manager Nov 2012 - Nov 2014
- EPAM (formerly Empathy Lab) - Senior Project Manager Mar 2012 - Oct 2012
- Rosetta (Acquired by Publicis) - Program Manager Apr 2010 - Mar 2012
- Digitas Health - Project Manager Mar 2008 - Apr 2010
- Bristol Meyer Squibb - Project Manager Sep 2007 - Mar 2008