Zashari Holloway
Augusta,GA
Summary
Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.
Overview
1
1
year of professional experience
Work History
Shift Leader
Dollar General Store
2104 Faircrest Ave, Augusta, GA 30906
02.2025 - 03.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Attendant
Sparkle Express Car Wash
02.2025 - 02.2025
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
Automotive Parts Salesperson
AutoZone
2946 Deans Bridge Rd, Augusta, GA 30906
07.2024 - 01.2025
- Collaborated with service department technicians to ensure accurate identification and procurement of necessary parts for repair jobs, reducing delays and enhancing customer satisfaction.
- Ensured compliance with industry regulations by staying current on evolving trends in automotive parts manufacturing standards and best practices.
- Enhanced store inventory management by maintaining accurate records of products, ensuring timely reordering and minimizing stockouts.
- Boosted sales revenues by organizing promotional events and offering targeted discounts on select merchandise during peak seasons.
- Improved overall store appearance by creating organized displays and regularly updating product signage, attracting more customers and increasing sales opportunities.
- Streamlined the ordering process for customers by implementing a user-friendly online catalog system, resulting in higher sales figures.
- Assisted customers in navigating warranty claims or returns processes by providing clear instructions and guiding them through necessary steps, resulting in a hassle-free experience.
- Assisted in staff training efforts to cultivate a team of well-informed sales associates, capable of answering customer inquiries with confidence and accuracy.
Education
No Degree - Business Management
Paine College
1235 15th ST, Augusta, GA 3090105-2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Strong verbal and written communication
- Training assistance
- POS system operation
- Safety processes and procedures
- Inventory counts
- Assigning work
- Sales and upselling
Timeline
Shift Leader
Dollar General Store
02.2025 - 03.2025
Attendant
Sparkle Express Car Wash
02.2025 - 02.2025
Automotive Parts Salesperson
AutoZone
07.2024 - 01.2025
No Degree - Business Management
Paine College