Zavery Boyd
Fort Collins,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Managing Bartender
Tony's Rooftop and Bar
Fort Collins, Colorado
09.2023 - 07.2026
- Managed bar operations during high-volume service hours.
- Hired, trained, and scheduled bar staff to optimize operations and ensured effective supervision.
- Trained new bartenders on cocktail preparation and customer service standards.
- Trained new bartenders on drink preparation and upselling techniques.
- Developed and maintained drink menus to enhance customer experience.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Monitored inventory levels and ordered supplies to maintain service efficiency.
- Monitored cash flow at the register throughout the shift to ensure accuracy of financial transactions.
- Processed payments using point of sale systems accurately and efficiently.
- Communicated customer orders to bar staff and kitchen personnel, ensuring accuracy.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Ensured compliance with health and safety regulations for food and beverage service.
- Implemented cost-saving measures without sacrificing quality or service levels.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Compiled daily revenue and tip summaries to support accurate financial management. daily till totals and tips.
- Greeted guests with friendliness and professionalism.
Bartender
Old Chicago Pizza
Fort Collins, Colorado
10.2020 - 09.2023
- Engaged with patrons to enhance their experience and resolve any issues.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Effectively multitasked within fast-paced environment.
- Maintained cleanliness and organization of bar area throughout shifts.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Arranged bottles and glasses behind bar to make attractive displays.
- Cleansed glasses using sanitizing solution to ensure cleanliness. Cleansed glasses with sanitizing solution after each use.
- Collected and organized daily till totals and tips.
Shift Leader
Jersey Mike's Subs
Longmont, Colorado
02.2017 - 08.2019
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Resolved customer complaints promptly and professionally.
- Supervised and led employees to maintain productivity and customer service levels.
- Trained new employees on food safety and customer service standards.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Adhered to all health code regulations while preparing food items for customers.
- Reviewed customer orders for accuracy and completeness for quality and completeness.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
Lyons Middle Senior High School
Lyons, CO05-2018
Some College (No Degree) - Applied Psychology
Front Range Community College
Westminster, COSkills
- Cocktail preparation
- Menu development
- Point of sale systems
- Inventory management
- Cost management
- Staff training
- Employee retention
- Bar equipment use
- Physical stamina
- Problem solving
- Effective communication
Certification
- Alcohol Beverage Training (ABT) Responsible Vendor Training
References
Tavo Bernal (520) 906-9790
- obernal66@gmail.com
Donovan Leroy (360) 930-4674
- donovanleroy@icloud.com
Timeline
Managing Bartender
Tony's Rooftop and Bar
09.2023 - 07.2026
Bartender
Old Chicago Pizza
10.2020 - 09.2023
Shift Leader
Jersey Mike's Subs
02.2017 - 08.2019
High School Diploma -
Lyons Middle Senior High School
Some College (No Degree) - Applied Psychology
Front Range Community College