Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zavion Berrios

Lawrence,MA

Summary

Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.

Overview

3
3
years of professional experience

Work History

Team Member

Expressions
Lawrence, MA
07.2023 - Current
  • Assisted customers with product selection and ordering process.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.

Shift Lead Manager

Walgreens
Lawrence, MA
08.2022 - 04.2023
  • Managed daily shift operations, including scheduling and assigning team members to specific tasks.
  • Trained new employees on procedures, policies, and job functions.
  • Ensured compliance with all safety regulations during shifts.
  • Monitored performance of staff to ensure quality standards were met.
  • Resolved customer complaints in a timely and professional manner.
  • Conducted regular meetings with staff to discuss progress towards goals.

Crew Member

Dunkin' Donuts
Lawrence, MA
03.2021 - 08.2021
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

High School Diploma -

Lawrence High School
Lawrence, MA
06-2022

Skills

  • Cash Handling
  • Customer Service
  • Equipment Operation
  • Complaint resolution
  • Sales and Marketing
  • Order Preparation

Timeline

Team Member

Expressions
07.2023 - Current

Shift Lead Manager

Walgreens
08.2022 - 04.2023

Crew Member

Dunkin' Donuts
03.2021 - 08.2021

High School Diploma -

Lawrence High School

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Zavion Berrios