Summary
Overview
Work History
Education
Skills
Timeline
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Zavona Avalo

Sale Associate
Burnsville,MN

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

7
7
years of professional experience

Work History

Sale Floor Associate

Marshalls & HomeGoods
Eagan, Minnesota
06.2018 - 10.2023
  • Developed knowledge about products and sales items to answer customer questions.
  • Ensured compliance with safety and cleanliness standards across the sales floor.
  • Recommended and helped locate or obtain merchandise based on customer needs and desires.
  • Maintained signs and labels to communicate accurate prices to guests, following signing, and merchandising processes.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Monitored sales floor to prevent shoplifting, reporting suspicious activities to security.
  • Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.

Sales Floor Associate

Walmart
Lakeville MN, MN
09.2016 - 03.2017
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Used product knowledge to upsell and cross-sell, maximizing purchase values.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Monitored sales floor to prevent shoplifting, reporting suspicious activities to security.
  • Greeted customers promptly, offering assistance to improve shopping experience.

Education

High School Diploma -

Pro Lake High School
Prior Lake, MN
06-2016

Associate of Applied Science - Accounting

Normandale Community College
Minneapolis, MN

Skills

  • Customer service
  • Merchandise display
  • Cleaning
  • Sales floor recovery

Timeline

Sale Floor Associate

Marshalls & HomeGoods
06.2018 - 10.2023

Sales Floor Associate

Walmart
09.2016 - 03.2017

High School Diploma -

Pro Lake High School

Associate of Applied Science - Accounting

Normandale Community College

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Zavona AvaloSale Associate