Zaybrien Knockum
Walgreens
Gonzales,LA
2027
years of professional experience
- Successfully worked in a fast-paced, high-volume customer service environment.
- Consistently handled multiple responsibilities while maintaining accuracy and efficiency.
- Built strong communication and customer service skills through daily customer interactions.
- Adapted quickly to changing priorities, workflows, and customer needs.
- Trusted to handle sensitive customer information with professionalism and discretion.
- Earned Certified Pharmacy Technician (CPhT) credential, demonstrating commitment to professional development and attention to detail.
- Developed strong computer, data-entry, problem-solving, and organizational skills through daily operations.
Work History
Pharmacy Technician
- Provide friendly, professional customer service in a fast-paced, high-volume environment.
- Assist customers efficiently while maintaining a positive and welcoming experience.
- Handle multiple tasks and priorities simultaneously while maintaining accuracy and attention to detail.
- Communicate effectively with customers, coworkers, healthcare professionals, and leadership.
- Resolve customer questions and concerns professionally and efficiently.
- Navigate multiple computer systems to process customer information and transactions accurately.
- Adapt quickly to changing workloads, customer needs, and busy periods.
- Work collaboratively with team members to keep daily operations running smoothly.
- Maintain professionalism, patience, and a strong work ethic in high-pressure situations.
- Keep work areas organized and assist with inventory and product organization.
Education
High School Diploma
Skills
Assisted customers in high-volume settings.
Aided in maintaining composure while rapidly addressing challenges.
Facilitated positive sales and customer interactions.
Operated various computer systems efficiently.
Handled cash transactions accurately.
Supported problem-solving initiatives.
Communicated effectively with team members and customers.
Managed inventory effectively.
Acquired extensive product knowledge.
Maintained accuracy in all transactions.
Collaborated with team members to achieve goals.
Adapted to changing environments and tasks.
Timeline
Pharmacy Technician
Walgreens
2022 - CurrentRead More
H.L Bourgeois High School
High School Diploma
Read More