Summary
Overview
Work History
Skills
Languages
Timeline
Generic

ZAYDA TORRES

Palmdale,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Shift Leader

Panda Express
Palmdale, CA
07.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities
  • Completed cash and credit card transactions accurately using POS software
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise

Sales Associate

Andrea Calzado Usa
Bell Gardens, CA
05.2012 - 04.2013
  • Helped customers locate products and checked store system for merchandise at other sites
  • Prepared merchandise for sales floor by pricing or tagging
  • Rotated stock and restocked shelves to maintain product availability and store appearance
  • Managed returns, exchanges and refunds in accordance with store policy

Teller Associate

Dollar Smart Check Cashing
Oxnard, CA
07.2006 - 07.2007
  • Disbursed cash and checks accurately while maintaining security of cash drawers
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates
  • Maintained accurate records of customer transactions in line with bank procedures

Food Service Worker

Panda Express
Lynwood, CA
09.2004 - 09.2005
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Developed and maintained positive relationships with customers to enhance service
  • Greeted customers at counter to fulfill requests and answer questions
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company

Skills

  • Team Supervision
  • Guest Satisfaction
  • Sales Expertise
  • Cash Handling
  • Leadership

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shift Leader

Panda Express
07.2022 - Current

Sales Associate

Andrea Calzado Usa
05.2012 - 04.2013

Teller Associate

Dollar Smart Check Cashing
07.2006 - 07.2007

Food Service Worker

Panda Express
09.2004 - 09.2005
ZAYDA TORRES