Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Zayed Emdad

Lynn,Massachusetts

Summary

Highly skilled Money Transfer Agent with background in managing financial transactions, ensuring compliance with legal regulations, and delivering top-notch customer service. Proven ability to handle high volume of transactions accurately and efficiently while maintaining confidentiality. Strengths include strong analytical skills, solid decision-making capabilities, and exceptional communication skills. Have consistently ensured smooth money transfer operations and improved transaction efficiency in previous roles.

Overview

2
2
years of professional experience

Work History

Money Transfer Agent

All Checks Cashed
Lynn, Massachusetts
07.2023 - Current
  • Processed customer payments accurately and efficiently.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Utilized computer software programs to create reports, labels, forms.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.
  • Developed organizational filing systems for confidential customer records and reports.
  • Entered data into computer systems accurately and efficiently.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Prepared deposits according to established procedures.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Processed customer orders promptly and accurately.
  • Scanned documents into digital formats ensuring accuracy of content.

Education

Bachelor of Science - Mechanical Engineering

University of Massachusetts, Lowell
Lowell, MA

Skills

  • Database entry
  • Information security
  • Cash handling
  • Customer satisfaction
  • Verbal and writing communication
  • Relationship building
  • Quality management
  • Scanning and copying
  • Handling payments
  • Document management
  • Cash management
  • Anti-money laundering
  • Cash handling proficiency
  • Transaction processing efficiency
  • Banking systems
  • Transaction processing
  • Payment systems
  • Multitasking
  • Customer needs assessment

Affiliations

  • I play and Watch Sports. I always try to live a balance life.
  • I like to follow the Entertainment World Also.
  • I like to Travel that Includes different states and Countries.
  • I like to enjoy both my time and life.

Accomplishments

  • I was an Honor-Roll Student on my Junior and Senior Year of my High School.

Languages

English
Full Professional
Bengali
Native/ Bilingual
Hindi
Professional

Timeline

Money Transfer Agent

All Checks Cashed
07.2023 - Current

Bachelor of Science - Mechanical Engineering

University of Massachusetts, Lowell
Zayed Emdad