ZAYLI TATUM
Beaumont,Texas
Summary
Motivated and dependable individual with strong leadership, communication, and problem-solving skills. Experienced in customer service and management, with a proven ability to work effectively under pressure and lead teams toward success. Passionate about helping others, fostering community engagement, and creating positive, inclusive environments. Dedicated to personal growth, professionalism, and building meaningful connections in every role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Sonic Drive-In
11.2022 - Current
- Lead and motivate a team to deliver high-quality customer service in a fast-paced environment
- Train new employees and encourage teamwork, communication, and professionalism
- Manage schedules, inventory, and daily operations efficiently and responsibly
- Work calmly and effectively under pressure while maintaining a positive attitude
Education
Bachelor of Science - Nursing
Lamar University
Beaumont, TX05.2029
High School Diploma - undefined
Hamshire-Fannett High School
Hamshire, TX05.2025
Skills
- Strong Public Speaking & Communication
- Leadership & Team Collaboration
- Positive Attitude & Enthusiastic Energy
- Dependable & Responsible
- Works Well Under Pressure
- Adaptable & Quick Learner
- Time Management & Organization
- Empathetic & Student-Focused Approach
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Cross-functional teamwork
- Customer relationship management (CRM)
- Clear communication
- Work prioritization
- Effective communication
- Multitasking
- Active listening
Certification
CPR Certified
Timeline
Manager
Sonic Drive-In
11.2022 - Current
High School Diploma - undefined
Hamshire-Fannett High School
Bachelor of Science - Nursing
Lamar University
Leadership & Campus Involvement
- Youth Leader – Cornerstone Church
- Mentor youth through service projects, team activities, and community events
- Build strong communication and leadership skills through collaboration and guidance
- HOSA (Health Occupations Students of America) — Officer, 2 Years
- Organized and led meetings and school-wide health events
- Encouraged student participation and teamwork through shared goals and projects