Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zaylie Flores

San Angelo,Texas

Summary

Hard working and customer-focused with experience at Marble Slab Creamery and as a Waitress, excelling in effective team collaboration and cash register operations. Proven ability to enhance customer satisfaction through engaging interpersonal skills and efficient organization, thriving in fast-paced environments while maintaining high standards of cleanliness and service.


Overview

2
2
years of professional experience

Work History

Ice Cream Server

Marble Slab Creamery
12.2024 - Current
  • Processed sales transactions for cash, debit, and credit purchases.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Able to works shifts alone, handling many customers a day.

Waitress

Basil Asian Fusion
02.2023 - 05.2024
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean.
  • Proved successful working within a fast-paced environment.
  • Able to multitask and handle multiple customers at once while doing other tasks in the process

Education

High School Diploma -

Central High School
San Angelo, TX
05-2025

Skills

  • Effective team collaboration
  • Customer service
  • Efficient organization
  • Engaging interpersonal skills
  • Cleaning and sanitizing
  • Cash register
  • Tableside service
  • Stress management
  • Time management
  • Active listening

Languages

English
Native or Bilingual

Timeline

Ice Cream Server

Marble Slab Creamery
12.2024 - Current

Waitress

Basil Asian Fusion
02.2023 - 05.2024

High School Diploma -

Central High School

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Zaylie Flores