Zaynah Shwiyat
Tulsa,OK
Summary
Resourceful and tech-savvy Executive Assistant with a robust background in sales, technology, nonprofit campaigns, and customer service, combined with a proven track record as a Strategic Campaign Fellow. Demonstrates excellence in managing executive schedules, supporting complex projects, and facilitating effective communication across diverse sectors. Holds a Bachelor of Science in Psychology with a Pre-Medical focus from Oklahoma State University. Known for high productivity, efficient task completion, and a strong commitment to organizational goals, innovation, and community engagement. Specializes in campaign strategy development, stakeholder engagement, and digital marketing tactics. Proficient in leveraging technology to deliver exceptional service and achieve successful outcomes. Excel in leadership, communication, and problem-solving to contribute positively to team efforts.
Overview
10
10
years of professional experience
Work History
Campaign Fellow
Tulsa Area United Way
Tulsa, Oklahoma
07.2024 - Current
- Provided regular updates on progress towards fundraising goals to senior staff members.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Certified Advisor
BestBuy
Tulsa, OK
06.2021 - 10.2024
- Created and presented monthly reports to management on sales performance.
- Managed daily operations of sales department, including supervision of staff members.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
HVAC Billing Specialist
918 Unlimited
Tulsa, OK
05.2022 - 08.2024
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Answered customer inquiries regarding billings, payments, account status.
Care Navigator
Synergy Center for Wellbeing
Tulsa, OK
06.2022 - 09.2023
- Facilitated communication between patients and care teams by acting as a liaison.
- Developed individualized care plans for each patient based on their specific needs and goals.
- Coordinated appointments with primary care providers, specialists, and other medical personnel.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
Vice President of National Communications
Oklahoma State University Residence Halls
Stillwater, OK
05.2020 - 08.2021
- Formulated policies that improved operational efficiency and productivity.
- Negotiated contracts with vendors for services, products and supplies.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
- Organized special projects such as corporate events or marketing campaigns.
Team Member
Panera Bread
Tulsa, OK
10.2017 - 06.2019
- Maintained a safe working environment by adhering to all safety policies and procedures set forth by the company.
- Prepared food orders accurately, efficiently, and quickly.
- Communicated with other staff members regarding order status and customer needs.
Receptionist
Hascall Auto Sales
Tulsa, OK
01.2015 - 08.2017
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
Bachelor of Science - Psychology Pre-Medical
Oklahoma State University
Stillwater, OK05-2023
Pre-Medical Sciences, UCRT -
Oklahoma State University
Stillwater, OK05-2023
High School Diploma -
Union High School
Tulsa, OK05-2019
Skills
- Calendar/schedule management
- Advanced Microsoft Office
- Technical support
- Office administration
- Document preparation, bookkeeping
- Time management
- Information confidentiality
- Problem-solving
- Attention to detail
- Adaptability
Languages
Arabic
Native/ Bilingual
Accomplishments
- Southwest Affiliate of College and University Residence Halls Student of the Year
- Best Buy Citibank Top Performer
- Oklahoma State University Honor Roll 2019-2023
Timeline
Campaign Fellow
Tulsa Area United Way
07.2024 - Current
Care Navigator
Synergy Center for Wellbeing
06.2022 - 09.2023
HVAC Billing Specialist
918 Unlimited
05.2022 - 08.2024
Certified Advisor
BestBuy
06.2021 - 10.2024
Vice President of National Communications
Oklahoma State University Residence Halls
05.2020 - 08.2021
Team Member
Panera Bread
10.2017 - 06.2019
Receptionist
Hascall Auto Sales
01.2015 - 08.2017
Bachelor of Science - Psychology Pre-Medical
Oklahoma State University
Pre-Medical Sciences, UCRT -
Oklahoma State University
High School Diploma -
Union High School
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