Business innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Recognized for adaptability and a proactive approach to fostering technological advancements aligned with organizational goals.
Overview
5
5
years of professional experience
Work History
Campaign Fellow
Anna For Orlando
05.2026 - Current
Established trust with voters through active listening and significant conversations.
Developed strategic communication plans to enhance public awareness of campaign objectives.
Undertook in-depth investigation into essential policy topics influencing campaign messaging and strategic direction.
Contributed to the development of departmental policies and procedures ensuring consistency across the organization.
Performed statistical analyses to gather data for operational and forecast team needs.
Fostered interdepartmental collaboration, which streamlined communication and significantly reduced project turnaround times.
Negotiated contracts with vendors, securing competitive pricing for goods and services.
Analyzed department metrics and performance and reported findings to management.
Business Development Intern
Grafton Wealth Advisors
02.2026 - 05.2026
Conducted multi-faceted market research to identify potential business opportunities and client needs.
Supported senior team members in preparing presentations for prospective clients and stakeholders.
Hosted business dinners & handled event preparations to perpetuate community interaction, increase brand visibility, and generate leads.
Mediated communication between departments to ensure alignment on business goals and objectives.
Assisted in development of strategic marketing materials and social media content for client engagement initiatives.
Refined prospect pipeline to enhance precision of stage placements while emphasizing active oversight and management of customer/client relationships.
Formulated & executed campaign to promote business cooperation during tax season with local CPA firms.
Medical Receptionist
Winter Park Concierge Care
06.2023 - 12.2024
Processed payments, updated medical records, and authorized prescription refills for patients in a timely manner.
Facilitated the release and receipt of patient records with approved medical providers in compliance with HIPAA regulations.
Analyzed workflow inefficiencies and streamlined antiquated reception processes, leading to optimized operational efficiency and reduced patient wait times.
Mediated communication between medical specialists and patients, enhancing information exchange and overall satisfaction with the practice.
Evaluated patient feedback to identify service issues, leading to targeted improvements that elevated the overall experience for staff and clients.
Provided compassionate and professional customer service to patients, fostering a welcoming atmosphere and improving office interactions.
Guest Services Associate
Bolay
03.2021 - 11.2022
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Implemented innovative strategies to improve overall guest experience by soliciting feedback from customers regularly.
Handled phone calls professionally, directing callers to appropriate departments or providing information as needed.
Provided timely assistance to guests, demonstrating superior customer service skills and attention to detail.
Contributed towards maintaining safety protocols within the property by reporting any suspicious activity or security concerns.
Interacted with customer service team to deliver consistent, exceptional service to all guests.
Developed rapport with guests by engaging in friendly conversations without compromising professionalism.
Resolved guest complaints with professionalism, resulting in improved customer relations and repeat business.
Conducted regular inventory checks on supplies, managing restocking needs proactively for uninterrupted service delivery.
Trained new staff on correct procedures, compliance requirements, and performance strategies.
Education
BBA - International Business
University of Florida
Gainesville, FL
08-2028
High School Diploma - undefined
Winter Park High School
Winter Park, FL
05-2023
Skills
Sales Proficiency
Customer Service Experience
Effective Multitasking
Logistics Management
Technical Knowledge
Workflow Optimization Expert
Cybersecurity Expertise
Data Entry
Conflict Resolution
Risk Management
International Business Strategy
Business Development
Community Engagement
Project Coordination
Social Media Management
Administrative Support
Active Listening
Situational Awareness
Workflow optimization
Goals and performance
Strong enthusiasm
Technical support experience
CRM Expertise
Market Research
Customer Relationship Management
Affiliations
National Honor Society (NHS) Member
Beta Club Member
National English Honor Society (NEHS) Member
Tri-M Honor Society Member
South Asian Student Association (SASA) Member
Languages
English Native
Spanish Proficient
Swahili Novice
Gujarati Novice
Interests
I love mountain biking, spending time with friends & family, and traveling to new places!
Timeline
Campaign Fellow
Anna For Orlando
05.2026 - Current
Business Development Intern
Grafton Wealth Advisors
02.2026 - 05.2026
Medical Receptionist
Winter Park Concierge Care
06.2023 - 12.2024
Internal Development Specialist
Alluring Africa
06.2022 - Current
Guest Services Associate
Bolay
03.2021 - 11.2022
High School Diploma - undefined
Winter Park High School
BBA - International Business
University of Florida
Internships
FEB 2022 - DEC 2022
Financial Intern, Principal Financial Services
Maitland, FL
Maintained organized filing systems for ease of access to fiscal documents when needed for reference or audit purposes.
Increased efficiency in data entry tasks by implementing automated tools for improved accuracy and speed.
Developed proficiency in using financial software programs for efficient data management, analysis, and reporting.
Supported the finance team in achieving department goals by assisting with various ad-hoc projects.
Participated in special projects regarding process improvements for increased operational efficiency within the finance department.
Transitioned pertinent client information records and sales leads to online database, taking care to reconcile discrepancies and dispose of paper copies in compliance with financial regulations.