Zayuris Isabel Cruz Quesada
Miami,FL
Overview
10
10
years of professional experience
Work History
Office Assistant
New Life Plastic Surgery
04.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Edited and proofread documents for accuracy and completeness.
Bartender
Pina Colada Bar
04.2013 - 03.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared garnishes by evenly slicing and pitting fruits.
- Helped management plan and serve bar menu exceeding customer expectations.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Education
English-as-a-Second-Language Education
NPTI
Miami, FL05.2023
Individual Tax Prepare - Individuals Tax Prepare
Dolphy School
Miami, FLBartender
Culinary Association
Ciego De Avila, CUBA01.2013
High School Diploma -
Ignacio Agramonte Y Loynaz
Ciego De Avila, CUBA06.1992
Skills
- Prioritizing Work
- Organizing and Categorizing
- Scheduling Meetings
- Labor Relations
- Verbal and Written Communication
- Microsoft Office
- Serve Customer Needs
- Office Management
- Valid Driver's License
- Manage Calendars
Timeline
Office Assistant
New Life Plastic Surgery
04.2022 - Current
Bartender
Pina Colada Bar
04.2013 - 03.2019
English-as-a-Second-Language Education
NPTI
Individual Tax Prepare - Individuals Tax Prepare
Dolphy School
Bartender
Culinary Association
High School Diploma -
Ignacio Agramonte Y Loynaz