Zebulon Bullock
Buford,GA
Summary
Highly motivated professional seeking to become affiliated with a dynamic organization in the hospitality industry where my related food & beverage, management and customer service background and qualifications will be of value.
Overview
39
39
years of professional experience
3
3
years of post-secondary education
Work History
Catering Chef/Bartender/Wait Staff/Front-of-the House
- Coordinated with co-workers to ensure proper serving of full course meals within strict time constraints.
- Delivered high quality service, observed needs and personalized services accordingly required by clients.
- Contracted to setup off-premise catering services(3 months).
- Developed ideas and marketed and promoted service to club members.
- Successfully managed all logistics and follow-up to start lucrative and ongoing venture.
Opening Team Manager
JUSTIN'S
01.1999
- Contributed to all phases of restaurant opening procedures including bar setup and creation of wine list.
- Trained new personnel and assisted in developing operational policies and procedures.
Bartender
Dave & Buster's
11.2017 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Bartender
CHAPARAL NIGHTCLUB
01.2003 - 01.2014
- Provide assistance to the public in selecting and purchasing beverage items.
- Recommend specific drinks to maximize dollar value of each sale.
- Communicate effectively with the public while representing a professional image.
- Support management in diverse areas including inventory control and problem solving as needed.
- Excel in public relations, quality control and sales performance.
Bartender
FREQUENCY NIGHT CLUB
01.2003 - 01.2006
- Consistently provided high quality customer service to the public while assisting with food and beverage purchases.
- Recommended specific drinks to customers to maximize dollar value of each sale.
- Implemented procedures to maintain accuracy of all sales transactions.
- Assisted management in maintaining adequate inventory levels to meet daily sales.
- Verified accuracy of incoming stock and placed in proper places.
- Contributed to training of new and inexperienced employees in all of their duties.
Bartender/Promotions
THE VELVET ROOM NIGHT CLUB
01.2002 - 01.2004
- Excelled in customer satisfaction while assisting clients in selecting and purchasing beverages.
- Assisted with various promotional and marketing events to increase sales and revenue.
Bartender
THE ATLANTA FISH MARKET RESTAURANT
01.2001 - 01.2002
- Major duties and responsibilities were essentially same as previous position with The Velvet Room Night Club.
- Ensured high quality customer service regarding all activities.
Opening/Staffing/Bar Setup/Promotions
CLUB ENIGMA
01.2001 - 01.2002
- Duties were basically same as position with The Velvet Room.
- Provided assistance with business opening and development.
Bartender/Server/Caterer
MUMBO JUMBO
01.2000 - 01.2001
- Provided excellence in customer service while assisting clients with bar purchases.
- Scheduled and coordinated functions associated with event planning.
General Manager
CLUB KAYA
01.1998 - 01.2000
- Applied leadership skills to oversee all phases of business management and profitability with this food and beverage establishment generating $2.5 million in annual sales performance.
- Supervised, trained and motivated staff of 30 employees to achieve maximum performance on daily basis.
- Oversaw inventory control, management reports, public relations and cost controls.
- Consistently provided excellence in customer service and problem solving.
General Manager
THE SHARK BAR
01.1998 - 01.1999
- Oversaw all phases of business management, including quality control and problem solving.
- Supervised, trained, evaluated and developed staff of 40 employees in all food and beverage operations.
- Successfully generated $3 million in annual sales revenue.
Caterer/Server/Manager
AMERICAN CAFE
01.1990 - 01.1997
- Supervised, trained and monitored performance of staff for quality control purposes.
- Assisted with menu planning and suggestions for various functions.
- Scheduled, ordered food, prepared food and coordinated deliveries.
Server/Catering Chef
CITY CLUB OF WASHINGTON
01.1993 - 01.1996
- Provided excellence in customer service involving food and beverage preparation and service.
Server/Host/Bartender
PHILLIPS FLAGSHIP RESTAURANT
01.1987 - 01.1989
- Assisted customers with seating arrangements and menu selection.
- Coordinated with co-workers on serving full-course meals within time constraints.
Education
Associate Of Occupational Studies - Classical French Cooking
Culinary Institute of America
Hyde Park, New York 09.1989 - 05.1991
M.M. - Culinary Arts Program
Washington
Washington, D.C. 09.1987 - 05.1988
Physiology
George Washington University
Washington, D.C. 05.1986 - 05.1987
undefined
Emerson Prepatory School
Washington, D.C.Skills
- Track record of top performance in bartending, food & beverage management, customer service, sales, staff supervision, inventory control, financial services and business policies and procedures
- Team player who collaborates closely with co-workers and management to achieve targeted objectives
- Skilled in identifying issues, resolving problems and providing direction
- Strengths include excellent leadership, organizational and multi-tasking abilities
- Easily establish and cultivate professional business and customer relationships
- Consistently received outstanding performance evaluations in all positions held
- Languages include basic knowledge of Spanish and French
- Basic computer skills
Training
- Culinary Training through different Master Chefs including the following:
- Chef – Alfred Nataly – Professional Food Service/Pantry Introduction.
- Chef – D’La Mason – Fundamentals of Baking.
- Chef – Michel Bully – Cost Control/Restaurant Skills.
- Sommelier Wine Course, (1989)
- 11-week; Food & Wine Chef Import Rob Stewart (Principal Instructor for Sommelier Society of Washington).
Personal
- Salary negotiable.
- Willing to relocate or travel.
- Available immediately.
Timeline
Bartender
Dave & Buster's
11.2017 - Current
Bartender
CHAPARAL NIGHTCLUB
01.2003 - 01.2014
Bartender
FREQUENCY NIGHT CLUB
01.2003 - 01.2006
Bartender/Promotions
THE VELVET ROOM NIGHT CLUB
01.2002 - 01.2004
Bartender
THE ATLANTA FISH MARKET RESTAURANT
01.2001 - 01.2002
Opening/Staffing/Bar Setup/Promotions
CLUB ENIGMA
01.2001 - 01.2002
Bartender/Server/Caterer
MUMBO JUMBO
01.2000 - 01.2001
Opening Team Manager
JUSTIN'S
01.1999
General Manager
CLUB KAYA
01.1998 - 01.2000
General Manager
THE SHARK BAR
01.1998 - 01.1999
Server/Catering Chef
CITY CLUB OF WASHINGTON
01.1993 - 01.1996
Caterer/Server/Manager
AMERICAN CAFE
01.1990 - 01.1997
Associate Of Occupational Studies - Classical French Cooking
Culinary Institute of America
09.1989 - 05.1991
M.M. - Culinary Arts Program
Washington
09.1987 - 05.1988
Server/Host/Bartender
PHILLIPS FLAGSHIP RESTAURANT
01.1987 - 01.1989
Physiology
George Washington University
05.1986 - 05.1987
Catering Chef/Bartender/Wait Staff/Front-of-the House
undefined
Emerson Prepatory School
Similar Profiles
Yongje LeeYongje Lee
I Love Kimchi in Queenstown at Chef, Front of House, Kitchen HandI Love Kimchi in Queenstown at Chef, Front of House, Kitchen Hand
Abdul HadiAbdul Hadi
Black rooster peri peri at Front of house staffBlack rooster peri peri at Front of house staff
Lindsay McKenzieLindsay McKenzie
Event Waitress at Truly Divine Wait Staff Service LLCEvent Waitress at Truly Divine Wait Staff Service LLC
Cody HarshCody Harsh
Used Car Foreman / Lean Coordinator at Hendrick Mall of Georgia MiniUsed Car Foreman / Lean Coordinator at Hendrick Mall of Georgia Mini
Rebekah MooreRebekah Moore
Crew Member at Vitality BowlsCrew Member at Vitality Bowls