Zecharia Robeson
Dallas,TX
Summary
Skilled security professional with strong background in overseeing safety protocols and managing security teams. Adept at coordinating with staff to ensure secure environment, responding swiftly to incidents, and adapting to dynamic situations. Known for reliability, effective communication, and focus on achieving security objectives. Proficient in risk assessment, conflict resolution, and use of security technology.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Security Supervisor
United Protective Services
11.2024 - Current
- Monitored security systems and protocols to ensure safety and compliance.
- Conducted routine inspections of premises to identify potential security risks.
- Assisted in training new staff on emergency procedures and operational guidelines.
- Responded promptly to security incidents, coordinating with local authorities as needed.
- Maintained accurate logs of daily activities and incidents for reporting purposes.
- Provided support during special events, ensuring adherence to security protocols.
Marketing Coordinator
Dabella Exteriors
09.2023 - 04.2024
- Engaged customers through effective communication to identify needs and promote suitable products.
- Utilized Salesforce software to manage customer interactions and track sales performance.
- Handled over 400 inbound and outbound calls, ensuring a positive customer experience throughout the sales process.
- Collaborated with team members to share best practices and enhance overall sales strategies.
- Achieved personal sales targets consistently through proactive outreach and follow-up communications.
- Guided mentees in skill development and personal growth, fostering a supportive learning environment.
Truck Driver
Federal Express
10.2022 - 05.2023
- Operated delivery vehicles to transport packages efficiently and safely.
- Conducted pre-trip inspections to ensure vehicle compliance with safety standards.
- Navigated routes using GPS and maps for timely deliveries.
- Communicated with dispatch to confirm delivery schedules and address issues.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
Relocations Manager
ADT Security
09.2019 - 01.2021
- Conducted door-to-door sales presentations, effectively communicating product benefits to potential customers.
- Developed and maintained relationships with clients to enhance customer retention and satisfaction.
- Collaborated with team members to devise strategic sales approaches tailored to target demographics.
- Trained new representatives on effective sales tactics and territory management best practices.
- Delivered presentations on security products, demonstrating value and features to clients.
- Conducted regular follow-ups with clients to maintain engagement and drive upsell opportunities.
- Boosted sales of security products by conducting comprehensive client assessments and providing tailored recommendations.
Education
Some College (No Degree) - Criminal Justice
Temple Junior College
Temple, TXCertificate of Technical Studies - Welding/ Fabrication/ Transportation
Gary Job Corp
San Marcos, TX05-2017
High School Diploma -
Cameron Yoemen
Cameron, TX05-2012
Timeline
Security Supervisor
United Protective Services
11.2024 - Current
Marketing Coordinator
Dabella Exteriors
09.2023 - 04.2024
Truck Driver
Federal Express
10.2022 - 05.2023
Relocations Manager
ADT Security
09.2019 - 01.2021
Some College (No Degree) - Criminal Justice
Temple Junior College
Certificate of Technical Studies - Welding/ Fabrication/ Transportation
Gary Job Corp
High School Diploma -
Cameron Yoemen