ZECHARIAH BAILEY
The Colony,TX
Summary
Results-driven MBA graduate in Sport Entertainment Management with leadership experience in branch operations, sales, and customer experience. Managed daily operations and financial performance in a dynamic environment. Leverages a strong foundation in business and sports industry education to drive success in business development, corporate partnerships, and event operations.
Overview
5
5
years of professional experience
Work History
Branch Manager
ENTERPRISE MOBILITY
Denton, TX
06.2024 - 06.2026
- Lead overall branch operations, overseeing vehicle inventory, maintenance, customer service, financial performance, and compliance.
- Drove revenue and profitability through sales strategy, upselling, market development, and customer retention initiatives.
- Achieved nearly 30% monthly insurance penetration through needs-based selling, customer engagement, and effective product communication.
- Ranked in top 50% of sales performers each month, enhancing branch revenue and overall sales performance.
- Manage, coach, and develop employees; support hiring, onboarding, performance evaluation, and team effectiveness.
- Oversee branch expenses, financial reporting, administrative controls, and adherence to company policies and operating standards.
- Built and maintained customer relationships, resolved complex issues, and ensured high service quality and retention.
Assistant Branch Manager
ENTERPRISE MOBILITY
Dallas, TX
08.2025 - 02.2026
- Facilitated airport branch operations in reservations, fleet management, customer service, financial transactions, and vehicle readiness to ensure seamless service delivery.
- Mentored and trained employees while supporting performance management and daily team execution.
- Managed expenses, accounts receivable, insurance claims, administrative processes, and policy compliance.
- Oversaw expenses, accounts receivable, insurance claims, administrative processes, and policy compliance to maintain operational integrity.
- Dallas Love Field Airport
Assistant Manager
ENTERPRISE MOBILITY
Frisco, TX
04.2025 - 08.2025
- Directed daily rental operations including customer service, reservations, vehicle inspections, financial transactions, accounts receivable, and insurance claims.
- Developed local marketing and referral strategies, establishing partnerships with body shops and insurance agents to expand client base and drive revenue growth.
- Led and supported employees, enhancing team effectiveness and maintaining accuracy of rental systems and data.
- Resolved customer issues while ensuring adherence to service standards and compliance with company policies.
- Managed flagship branch operations
Manager Trainee
ENTERPRISE MOBILITY
Denton, TX
06.2024 - 04.2025
- Delivered customer solutions, managed reservations and rental agreements, processed payments, and ensured accurate record-keeping.
- Promoted rental options and additional services, contributing to revenue growth while ensuring high-quality customer service.
- Maintained rental software systems, upheld vehicle quality standards, and ensured data integrity.
Sales Team Member
PREMIUM RETAIL SERVICES
Denton, TX
06.2022 - 02.2024
- Executed consultative cellular sales and enhanced customer service by building rapport and trust with clients.
- Trained new sales associates and supported daily operations, including inventory management, cash handling, and administrative tasks.
- Merchandised sales floor displays for Premium Retail Services retail accounts.
- Restocked inventory and maintained organized backroom merchandise.
- Processed customer purchases and handled register transactions.
Footwear Sales Team Member
ACADEMY SPORTS + OUTDOORS
Denton, TX
04.2021 - 06.2022
- Delivered customer-focused footwear sales and service, utilizing effective sales techniques to enhance revenue and customer satisfaction.
- Managed merchandising, inventory control, cash management, and daily store operations, ensuring efficient opening and closing procedures.
- Assisted customers with sports and outdoor product selection and fitting needs.
- Processed sales transactions using point-of-sale registers and payment methods.
- Restocked merchandise across apparel, footwear, and equipment departments.
Education
MASTER OF BUSINESS ADMINISTRATION - Sport Entertainment Management
University of North Texas
Denton, TXBACHELOR OF BUSINESS ADMINISTRATION - Entrepreneurship & Enterprise Management
University of North Texas
Denton, TXSkills
- Fleet Management Systems
- Operations Management
- Sales growth
- Customer Retention
- Customer Service Management
- Business Development
- Sales Promotion Strategies
- Financial budgeting
- Operational Compliance
- Vendor Relationship Management
- Microsoft 365
- Google Workspace
- Leadership training
- Automotive Industry Knowledge
Personal Information
Title: BUSINESS OPERATIONS & MANAGEMENT PROFESSIONAL
ADDITIONAL ACHIEVEMENTS
Title: BUSINESS OPERATIONS & MANAGEMENT PROFESSIONAL
Timeline
Assistant Branch Manager
ENTERPRISE MOBILITY
08.2025 - 02.2026
Assistant Manager
ENTERPRISE MOBILITY
04.2025 - 08.2025
Branch Manager
ENTERPRISE MOBILITY
06.2024 - 06.2026
Manager Trainee
ENTERPRISE MOBILITY
06.2024 - 04.2025
Sales Team Member
PREMIUM RETAIL SERVICES
06.2022 - 02.2024
Footwear Sales Team Member
ACADEMY SPORTS + OUTDOORS
04.2021 - 06.2022
MASTER OF BUSINESS ADMINISTRATION - Sport Entertainment Management
University of North Texas
BACHELOR OF BUSINESS ADMINISTRATION - Entrepreneurship & Enterprise Management
University of North Texas