Desired Job Title
Delivery SpecialistCommercial LandscaperCasino Cage CashierCasino Attendant and Security OfficerCorrectional OfficerWork Type
Full TimeContract WorkLocation Preference
On-SiteLocation: Galveston, TX
Open to relocation: Yes
Open To Work
Zechariah Bishop
Galveston,TX
Work Preference
Summary
Dedicated professional with experience in customer-facing roles across various industries. Known for exceptional conflict resolution skills and a commitment to maintaining high standards of service. Ready to leverage expertise in communication and organization to enhance customer experiences.
Overview
11
11
years of professional experience
Work History
Delivery Specialist
Papa John's Pizza
Galveston, TX
04.2026 - Current
- Processed customer orders efficiently to ensure timely delivery.
- Maintained cleanliness and organization of delivery area according to safety standards.
- Adapted quickly to changing schedules and peak order times for optimal efficiency.
- Utilized GPS routing software to navigate delivery routes effectively, minimizing delays.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
- Communicated effectively with customers to confirm order details and address concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely dispatch.
Commercial Landscaper
Lawn Medic
Kingsland, TX
03.2025 - 04.2026
- Operated landscaping equipment to maintain and enhance residential and commercial properties.
- Executed planting, mulching, and trimming tasks to ensure aesthetic appeal and health of landscapes.
- Collaborated with team members to complete projects efficiently within scheduled timelines.
- Assisted in the design layout of landscapes, incorporating client preferences into practical solutions.
- Conducted routine inspections of landscaped areas to identify maintenance needs or potential issues.
- Educated clients on proper landscape care techniques for sustained quality and growth.
- Adapted quickly to changing project demands while maintaining high standards of workmanship.
Casino Cage Cashier
Bull Durham Casino
Black Hawk, CO
09.2023 - 12.2024
- Processed cash transactions accurately for gaming activities and customer purchases.
- Managed currency exchange operations, ensuring compliance with gaming regulations.
- Assisted customers with inquiries, providing exceptional service to enhance their experience.
- Maintained accurate records of financial transactions to support auditing processes.
- Completed routine audits as requested by management, validating the accuracy of records kept on file for future reference purposes.
- Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
- Processed large-volume transactions for high rollers, ensuring confidentiality and adherence to appropriate protocols.
Casino Attendant and Security Officer
Ameristar Casino
Black Hawk, CO
06.2018 - 09.2023
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Monitored gaming areas for compliance with regulations and safety protocols.
- Assisted guests with inquiries, ensuring timely resolutions and support.
- Conducted regular checks on gaming equipment for functionality and cleanliness.
- Mentored junior staff in customer interaction techniques, enhancing team performance standards.
- Supported casino operations by effectively collaborating with various departments to address guest concerns and maintain an enjoyable atmosphere.
- Improved casino revenue by efficiently handling cash transactions and promptly resolving any issues.
- Promoted responsible gambling practices by monitoring patron behavior and addressing potential problem gambling situations tactfully.
Correctional Officer
Llano County Sheriff's Department
Llano, TX
08.2017 - 05.2018
- Enforced facility rules and regulations to maintain safety and security within the correctional environment.
- Conducted routine inspections and assessments to identify potential safety hazards and ensure compliance.
- Managed inmate interactions, fostering communication to de-escalate conflicts and promote a stable atmosphere.
- Collaborated with law enforcement personnel to coordinate security protocols during transport of inmates.
- Documented incidents and prepared reports, ensuring accurate record-keeping for operational integrity.
- Led crisis intervention initiatives, developing strategies to address behavioral issues among inmates effectively.
Sporting Goods Department Manager
Ace Hardware
Kingsland, TX
09.2016 - 09.2017
- Managed daily operations of sporting goods department, ensuring product availability and optimal presentation.
- Trained and mentored staff on product knowledge and customer service best practices.
- Analyzed sales trends to optimize inventory levels and maximize profitability.
- Developed promotional strategies to enhance customer engagement and drive sales growth.
- Implemented efficient stocking processes to reduce replenishment time and improve store layout.
- Led team meetings to strategize on achieving departmental goals and improving overall performance.
- Organized promotional events to drive foot traffic and increase sales revenue.
- Implemented loss prevention measures, significantly reducing incidents of theft and shrinkage within the department.
Landscaper
Lawn Medic
Kingsland, TX
07.2015 - 09.2016
- Operated landscaping equipment to enhance property aesthetics and functionality.
- Implemented efficient lawn care techniques, improving soil health and plant growth.
- Trained junior staff on safety protocols and proper equipment usage for landscaping tasks.
- Collaborated with clients to design customized landscape plans that meet their needs.
- Conducted regular maintenance checks on equipment, ensuring optimal performance and safety compliance.
- Developed and executed seasonal landscaping strategies to maximize client satisfaction and retention.
Education
GED -
Central Texas College
Killeen, TXSkills
- Strong organizational skills
- Self-motivation and discipline
- Professionalism and punctuality
- Patience and tolerance
- Safety protocols and procedures
- Effective communication
- Conflict resolution
- Deadline oriented mindset
Timeline
Delivery Specialist
Papa John's Pizza
04.2026 - Current
Commercial Landscaper
Lawn Medic
03.2025 - 04.2026
Casino Cage Cashier
Bull Durham Casino
09.2023 - 12.2024
Casino Attendant and Security Officer
Ameristar Casino
06.2018 - 09.2023
Correctional Officer
Llano County Sheriff's Department
08.2017 - 05.2018
Sporting Goods Department Manager
Ace Hardware
09.2016 - 09.2017
Landscaper
Lawn Medic
07.2015 - 09.2016
GED -
Central Texas College