Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Zechariah Heintzelman

Kansas City,KS

Summary

Hardworking, motivated professional who is motivated by healing others and encouraging everyone around them to live their most fulfilling and healthy lifestyle. Detail-oriented and task-based, the individual is ready to take on whatever tasks are needed to get the job done.

Overview

8
8
years of professional experience

Work History

Frontend TA Host

Walmart Supercenter
Gardner, KS
06.2022 - Current
  • Conduct customer returns and exchanges.
  • Conduct customer financial transactions.
  • Delegate tasks, breaks, and meals to cashiers.
  • Answer phone and help customers with issues by either direct help or forwarding the customer to the proper work area.
  • Check out customers' groceries.
  • Help cashiers with issues at checkout lanes.
  • Help redirect workflow in busy situations.

Part Time Supervisor

United Parcel Service, UPS
Lenexa, KS
08.2019 - 01.2022
  • Monitored and supervised daily operations of the time office, ensuring all employees were clocked in and out correctly.
  • Enforced company policies on attendance, punctuality, and overtime.
  • Conducted investigations into discrepancies between hours worked and reported to management.
  • Provided guidance and advice to staff members regarding their working hours.
  • Assessed staffing needs to ensure adequate coverage during peak periods of business activity.
  • Conducted Safety Audits (Pre/Post Trip Tests) of Equipment Daily.
  • Conducted performance audits of employees to ensure production standards.
  • Conducted training for new hires and employees who did not pass performance audits to ensure production and safety standards.
  • Communicated with other work areas to ensure proper workflow in relation to staffing.
  • Conducted daily paperwork to log work area performance to ensure proper performance and safety standards are being met, and when not met, issues are being addressed.
  • Managed work area consisting of 8-30 employees, ensuring efficient production and teamwork were being conducted.

Head Lifeguard/CPR Instructor/Lifeguard Instructor

Jewish Community Center Of Greater Kansas City
Leawood, KS
05.2017 - 08.2019
  • Ensured safety of swimmers by monitoring activities in the pool area and intervening when necessary.
  • Supervised a team of lifeguards, providing guidance and instruction to ensure compliance with safety regulations.
  • Maintained cleanliness of the pool deck, locker rooms, and other areas associated with the aquatic facility.
  • Conducted daily chemical tests on water quality and temperature to ensure safe swimming conditions.
  • Provided emergency response for medical or other emergencies as needed.
  • Assisted with swim lessons for all ages, including special needs participants.
  • Developed and implemented pool rules and regulations to promote safe swimming practices.
  • Performed regular maintenance checks on equipment such as first aid kits, rescue tubes, backboards.
  • Instructed staff in proper use of safety equipment including CPR and AED certification training.
  • Reviewed accident reports from subordinate staff members to identify trends or potential issues at the aquatic facility.
  • Coordinated scheduling of shift rotations amongst lifeguard staff members to ensure adequate coverage at all times.
  • Monitored performance of subordinate staff members through observation and feedback sessions.
  • Organized periodic drills to test readiness levels for responding to emergencies.
  • Trained new hires on safety protocols, procedures, and customer service standards.
  • Attended monthly meetings with management team members to discuss goals for upcoming season.
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Conducted CPR training courses to trainees both in and outside facility staff through RedCross standards
  • Conducted Lifeguard Certification to trainees both in and outside facility staffing through RedCross standards

Education

Certified Personal Trainer -

NASM
08-2025

Bachelor of Science - Exercise Science

University of Kansas
Lawrence, KS
05-2025

Associate of Applied Science - Exercise Science

Johnson County Community College
Overland Park, KS
05-2019

Skills

  • Team Collaboration
  • Detail Oriented
  • Strong interpersonal skills
  • Self-motivated
  • Passionate about health
  • Upbeat attitude

Affiliations

  • Minoring education in nutrition studies
  • Multi-sport athlete who is always interested in ways to motivated clients to have fun getting fit. (Personal interests include but are not limited to: volleyball, bouldering, swimming, basketball)

References

References available upon request.

Timeline

Frontend TA Host

Walmart Supercenter
06.2022 - Current

Part Time Supervisor

United Parcel Service, UPS
08.2019 - 01.2022

Head Lifeguard/CPR Instructor/Lifeguard Instructor

Jewish Community Center Of Greater Kansas City
05.2017 - 08.2019

Certified Personal Trainer -

NASM

Bachelor of Science - Exercise Science

University of Kansas

Associate of Applied Science - Exercise Science

Johnson County Community College

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