Zechariah Taylor
Bellevue,NE
Summary
Transitioning from active duty to the Air National Guard, accomplished healthcare manager with an 11-year career in the United States Air Force, demonstrating expertise in human resource management, information technology, and operational efficiency leveraging Microsoft products. A seasoned professional with a Project Management Professional (PMP) certification, successfully led and executed over 20 projects, consistently delivering high-quality results. In the role of healthcare manager, effectively overseen critical aspects of healthcare operations, ensuring optimal performance and compliance with established standards. Extensive experience in human resource management includes personnel recruitment, training, and performance evaluation, fostering a culture of excellence within the healthcare team. Adept at leveraging information technology to enhance healthcare delivery, demonstrated proficiency in utilizing Microsoft products to streamline processes and improve overall efficiency. The strategic approach to IT implementation has resulted in enhanced data management, improved communication, and increased overall productivity.
Possessing a Project Management Professional certification, the transition from active duty to the Air National Guard brings a structured and goal-oriented approach to project leadership. The track record includes successfully managing diverse projects, ranging from process optimization initiatives to large-scale healthcare system implementations. Excel in coordinating cross-functional teams, ensuring collaboration, and meeting project milestones within specified timelines and budgets. The commitment to excellence, coupled with a comprehensive skill set in healthcare management, human resources, information technology, and project management, positions as a valuable asset to any organization seeking a seasoned professional with a proven track record of success in the healthcare sector.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Section Leader for Medical Information Systems
United States Air Force
10.2023 - Current
- Enhanced system performance for 44,000 local beneficiaries by implementing routine maintenance and updates on information systems infrastructure.
- Streamlined processes for increased productivity with the optimization of network configurations and software applications.
- Collaborated with cross-functional teams to develop customized IT solutions for various business needs.
- Trained employees on new technology implementations, ensuring seamless integration into current workflows.
- Managed successful migration projects to new platforms or upgraded versions of operating systems and software applications.
Patient Administration and Benefits Manager
United States Air Force
03.2022 - 10.2023
- Compiles information and prepares reports, graphs, and charts on bed occupancy, staffing, dental health, medical care from civilian sources, and professional activities
- Prepares patient related correspondence and special orders for patient assignment, reassignment, and aeromedical evacuation
- Identifies, coordinates, and processes medical conditions requiring Medical Evaluation Board (MEB) proceedings
- Maintained up-to-date knowledge of insurance policies, ensuring accurate billing and reimbursement procedures were followed.
- Ensured compliance with healthcare regulations through meticulous attention to detail in documentation practices.
Emergency Management Coordinator
United States Air Force
10.2020 - 07.2021
- Coordinated multi-agency responses for effective disaster mitigation, ensuring streamlined communication and resource allocation.
- Analyzed potential hazards and assessed risks to develop targeted strategies for preventing and responding to emergencies.
- Established strong relationships with local, state, and federal agencies to ensure coordinated efforts in emergency situations.
- Developed training programs for emergency response personnel, increasing their knowledge and skills in handling crisis situations.
- Conducted regular reviews of emergency plans, making necessary updates to address changing conditions or new information.
Aeromedical Critical Care Manager
United States Air Force
05.2018 - 10.2020
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Ensured safety and comfort of patients during transport by closely monitoring their vital signs and medical conditions.
- Enhanced patient care by providing advanced life support during aeromedical evacuations.
- Collaborated with flight medical teams to develop efficient evacuation plans for critically ill or injured patients.
Medical Information Systems Technician
United States Air Force
05.2015 - 05.2018
- Enhanced data security by conducting regular vulnerability assessments and applying necessary patches.
- Streamlined company operations through the installation and configuration of new software applications.
- Reduced downtime during system upgrades by successfully planning and executing seamless migrations.
- Ensured optimal hardware performance by performing routine maintenance, diagnostics, and repairs.
- Collaborated with cross-functional teams to develop comprehensive IT solutions for complex business challenges.
Human Resources Coordinator
United States Air Force
07.2014 - 05.2015
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Promoted diversity and inclusion through awareness campaigns and inclusive hiring practices.
- Improved employee retention with targeted professional development opportunities.
Medical Records Technician
United States Air Force
03.2013 - 07.2014
- Improved patient data accuracy by meticulously reviewing and updating medical records.
- Enhanced the quality of health information management by following established protocols for coding and filing medical documents.
- Ensured timely processing of medical records requests by efficiently coordinating with healthcare providers, insurance companies, and legal representatives.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
- Expedited release-of-information requests by verifying authorization forms and providing requested documents promptly.
Cashier/ Customer Service Manager
H-E-B Grocery Store
02.2010 - 09.2012
- Customer Service Manager Rep
- Managed a staff of 10+ Cashiers
- Main Cashier for express lane checkout
- Guided the development, production, promotion and financial aspects of all overnight supply shipping
- Prepared operational and salary budgets.
Education
Masters of Science in Human Resource Management(Cum Laude) -
Trident University International
Cypress, CA07.2019
M.B.A - Business Administration
University of Texas At Tyler
Tyler, TX12.2018
Bachelor of Science - Healthcare Management
Bellevue University
Bellevue10.2016
Associate of Applied Science - Healthcare Administration
Community College of The Airforce
Maxwell AFB04.2015
Skills
- Leading large departments
- Partnering with cross-functional disciplines
- Managing multiple projects
- Identifying best practices
- Mentoring
- Driving continuous improvement
- Leading Software development teams
- Application Inted
- IT Project Management
- Disaster Recovery Planning
- Incident Response Management
- Operating System Administration
- Change Management Processes
- User Access Control
- IT Asset Management
- Team Collaboration
- Mobile Device Management
Certification
- CompTIA A+ Certification
- Certified Nursing Aid (CNA)
- Basic Life Saver (BLS) Trainer Certification
- Lean Six Sigma Yellow Belt
- Lean Six Sigma Green Belt
- CompTIA Security+ Certification
- Resilience Training Assistant Certification
- Project Management Professional (PMP) Certification
Timeline
Section Leader for Medical Information Systems
United States Air Force
10.2023 - Current
Patient Administration and Benefits Manager
United States Air Force
03.2022 - 10.2023
Emergency Management Coordinator
United States Air Force
10.2020 - 07.2021
Aeromedical Critical Care Manager
United States Air Force
05.2018 - 10.2020
Medical Information Systems Technician
United States Air Force
05.2015 - 05.2018
Human Resources Coordinator
United States Air Force
07.2014 - 05.2015
Medical Records Technician
United States Air Force
03.2013 - 07.2014
Cashier/ Customer Service Manager
H-E-B Grocery Store
02.2010 - 09.2012
Masters of Science in Human Resource Management(Cum Laude) -
Trident University International
M.B.A - Business Administration
University of Texas At Tyler
Bachelor of Science - Healthcare Management
Bellevue University
Associate of Applied Science - Healthcare Administration
Community College of The Airforce
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