Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zeeshan Zafar

Denville,NJ

Summary

Committed professional with a focus on customer service, sales, and effective promotion strategies. Proven success in mentoring junior team members to optimize their performance. Personable and approachable Cashier with a track record of delivering outstanding customer service in high-traffic retail environments. Proficient in payment processing and adept at engaging clients to ensure smooth store operations. Diligent and dependable, with a comprehensive background in cash register operation, merchandise stocking, and consistently delivering excellent customer experiences. Possesses strong organizational skills, a proactive mindset, and a punctual work ethic. Collaborates effectively within team settings.

Overview

2
2
years of professional experience

Work History

Business Manager

City Wide Renovation
Denville, NJ
08.2021 - 06.2022
  • Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
  • Analyzed customer feedback data to generate reports on customer satisfaction levels.
  • Designed strategies for improving the quality of services provided by the organization.
  • Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
  • Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
  • Assessed employee performance evaluations and recommended changes or improvements as needed.
  • Recommended process improvements that would reduce costs while increasing productivity.

Cashier, Crew Member

Dunkin' Donuts
Denville, NJ
03.2020 - 08.2021
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Ensured compliance with all safety regulations within the store environment.
  • Collected payments and provided accurate change.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Education

Associate of Science - Computer Science

County College of Morris
Randolph Township, NJ
06.2023

Morris Knolls High School
Rockaway, NJ
06.2021

Skills

  • Customer Assistance
  • Customer Service
  • Cash Register Operation
  • Payment Collection
  • Cash Handling
  • Customer Relations
  • Customer Service Excellence
  • Merchandise Restocking

Languages

Urdu
Professional
English
Professional
Punjabi
Limited
Arabic
Elementary

Timeline

Business Manager

City Wide Renovation
08.2021 - 06.2022

Cashier, Crew Member

Dunkin' Donuts
03.2020 - 08.2021

Associate of Science - Computer Science

County College of Morris

Morris Knolls High School
Zeeshan Zafar