Zeinab Charara
EduStaff
Dearborn,MI
6
years of professional experience
Detail-oriented operations professional with three years of progressive experience, earning promotion to Head Cashier. Proactively identified transaction discrepancies, verified pricing and departmental classifications, and collaborated with managers to resolve inaccuracies. Experienced in cash handling, transaction verification, employee supervision, and policy compliance. Currently pursuing a Bachelor of Business Administration at the University of Michigan-Dearborn, eager to apply these strengths while building a long-term career in municipal finance with the City of Ecorse.
Work History
Substitute Teacher
2 Years 4 Months- Maintained accurate attendance records and documented daily activities in accordance with established school procedures.
- Independently managed classroom responsibilities across multiple schools, adapting to unfamiliar environments while following school policies and maintaining student confidentiality.
Head Cashier (Promoted From Cashier)
3 Years 3 Months- Proactively identified transaction discrepancies involving pricing, product codes, departmental classifications, and unscanned merchandise, helping maintain accurate transaction records and prevent financial losses.
- Investigated discrepancies between shelf prices, advertised promotions, and point-of-sale information; verified details and coordinated with department managers to address inaccurate pricing and product records.
- Processed high-volume cash, credit, and debit transactions, refunds, exchanges, and payment adjustments while maintaining accuracy and following established procedures.
- Monitored cash levels and coordinated secure cash drops in accordance with company procedures for safeguarding funds and maintaining cash-handling controls.
- Oversaw daily front-end operations, reinforced employee compliance with transaction procedures, and resolved escalated issues requiring independent judgment and attention to detail.
- Trained and coached 20+ cashiers on transaction accuracy, product coding, point-of-sale procedures, and company policies; independently developed visual training guides and quizzes to improve consistency.
Education
BBA - Business Administration
Skills
Financial Transaction Accuracy
Discrepancy Identification & Resolution
Cash Handling & Fund Safeguarding
Policy & Procedure Compliance
Recordkeeping & Documentation
Microsoft Excel & Word
Attention to Detail
Cross-Department Coordination
Staff Training & Supervision
Timeline
Substitute Teacher
EduStaff
01.2024 - 05.2026Read More
Head Cashier (Promoted From Cashier)
Dearborn Fresh Supermarket
06.2020 - 09.2023Read More
University of Michigan-Dearborn
BBA from Business Administration
Read More