Zelda Liu
North Brunswick,NJ
Summary
Detail-oriented Administrative and Warehouse Support professional with over 10 years of experience in data entry, customer service, invoicing, accounts receivable/payable support, and cross-functional coordination. Experienced in maintaining accurate records, processing documentation, tracking shipments and orders, communicating with customers and vendors, and supporting daily office operations. Proficient in Microsoft Word, Excel, Outlook, and EDI systems.
Overview
17
17
years of professional experience
Work History
Administrative / Data Entry Clerk
Curran Pfeiff Corp.
Edison, USA
06.2014 - Current
- Process and maintain accounts payable and accounts receivable records.
- Prepare reports to monitor outstanding invoices and overdue balances.
- Reconcile vendor and customer statements while ensuring accuracy of financial records.
- Follow up with customers regarding past-due invoices and payment arrangements.
- Coordinate with sales, warehouse, and accounting teams to ensure accurate invoicing and order processing.
- Maintain organized electronic and paper records.
- Support month-end and year-end administrative processes.
- Utilize Microsoft Excel for reporting, tracking, and record management.
- Communicate with customers and vendors through phone, email, and Microsoft Outlook.
Customer Service Representative
Golden Champion North America
North Brunswick, USA
07.2009 - 09.2013
- Managed customer accounts and maintained strong client relationships.
- Processed orders, invoices, and shipping documentation.
- Utilized EDI systems to improve communication and document processing efficiency.
- Coordinated with distributors and manufacturing teams regarding product availability and delivery schedules.
- Tracked outstanding balances and ensured timely customer follow-up.
- Provided support and training on online ordering and tracking systems.
- Assisted with administrative and documentation tasks related to daily operations.
Education
Business Coursework -
Middlesex College
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Data Entry
- Inventory Documentation
- Shipping & Receiving Support
- Purchase Orders
- Invoice Processing
- Accounts Receivable / Accounts Payable Support
- Customer Service
- Order Tracking
- Vendor Communication
- EDI Systems
- Record Management
- Filing & Documentation
- Administrative Support
- Multitasking
- Team Coordination
- Bilingual (English & Chinese)
Languages
- English
- Chinese
Timeline
Administrative / Data Entry Clerk
Curran Pfeiff Corp.
06.2014 - Current
Customer Service Representative
Golden Champion North America
07.2009 - 09.2013
Business Coursework -
Middlesex College