Zeldia M. Anderson
Fountain Inn,South Carolina
Summary
Dynamic clinical operations manager with a proven track record of delivering high-quality patient care through strategic planning and effective team leadership. Expertise in driving continuous improvement initiatives within clinical settings while fostering a culture of collaboration and excellence. Committed to aligning team efforts with organizational goals to ensure optimal performance and enhanced patient outcomes. Passionate about leveraging operational insights to create innovative solutions that elevate the standard of care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Clinical Services, SC Registered Nurse, BSN
The Gables on Pelham
02.2023 - Current
- Oversaw staff training programs, ensuring compliance with regulatory standards and best practices. DPH compliance ready.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient centered care.
- Advocated for patient rights and coordinated with multidisciplinary teams for effective outcomes.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Worked with nurse manager to develop nursing staff through education, evaluation, performance management, and competency improvement of 30 staff members for a 45 bed skilled unit. The Infection Preventionist for my unit.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare, palliative, and hospice teams.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Skilled Nursing Supervisor, SC RN, BSN
The Gables on Pelham
03.2022 - 02.2023
- Supervised and coordinated nursing staff to ensure high-quality patient care delivery.
- Delegated tasks and provided leadership for 30 nurses and support personnel.
- Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
- Provided wound care and created a wound report for upper management.
Director of Clinical Services
Quality Home Health Care
Laramie, WY
01.2019 - 01.2021
- Oversaw staff recruitment, training, and performance evaluations to build a high-performing clinical team.
- Collaborated with interdisciplinary teams to streamline patient management processes and improve outcomes.
- Conducted comprehensive audits to ensure clinical services adhered to established standards, maintaining a high level of accountability across the organization.
- Achieved accreditation compliance by maintaining up-to-date knowledge of healthcare regulations and ensuring adherence to industry standards.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Registered Nurse, BSN
Granite Rehabilitation and Wellness Center
Cheyenne, WY
01.2016 - 01.2019
- Resident Care Manager of a unit with the capacity to provide skilled nursing to 55 long-term residents
- Administered medications and monitored patient vital signs to ensure optimal health outcomes.
- Collaborated with interdisciplinary teams to develop and implement patient care plans.
- Implemented infection control measures, improving overall safety standards within the facility.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Education
BSN Traditional Option Nursing Program -
University of Colorado College of Nursing
01-2015
Associate Degree in General Studies - undefined
Community College of Aurora
01-2012
Skills
- Healthcare leadership
- Safety protocols adherence
- Health services management
- Process enhancement
- Efficient shift scheduling
Accomplishments
- Canines Providing Assistance for Wounded Warriors video. Assisted in creating a video about Veterans and how their dogs aided in the management of depression and PTSD.
- Mental Health First Aid USA .
- Trained to provide initial help to people experiencing mental health problems.
- Emergency Management Institute.
- Trained to serve in times of crisis during public disaster.
Certification
BLS and AED American Health Association 04/22/2025-04/30/2027
Timeline
Director of Clinical Services, SC Registered Nurse, BSN
The Gables on Pelham
02.2023 - Current
Skilled Nursing Supervisor, SC RN, BSN
The Gables on Pelham
03.2022 - 02.2023
Director of Clinical Services
Quality Home Health Care
01.2019 - 01.2021
Registered Nurse, BSN
Granite Rehabilitation and Wellness Center
01.2016 - 01.2019
Associate Degree in General Studies - undefined
Community College of Aurora
BSN Traditional Option Nursing Program -
University of Colorado College of Nursing