Zeleen Lerma
Odessa
Summary
Account manager specializing in natural gas and welding solutions, dedicated to expanding client relationships and driving operational efficiency. Collaborates closely with businesses to deliver tailored products and services, ensuring safety and productivity. Committed to nurturing long-term partnerships through expert guidance and reliable support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Manager
Airgas
Odessa
09.2024 - Current
- I specialize in providing natural gas, industrial gases, welding equipment, and welding supplies to businesses across multiple industries.
- With a strong focus on building long-term customer relationships, I help companies stay productive and safe by delivering high-quality products and reliable service.
- My role goes beyond sales-I work closely with clients to understand their operational needs, streamline supply solutions, and ensure they have the right tools and gases for the job.
- Dedicated to excellent customer support, I strive to be a trusted partner for all welding and gas supply needs.
- I specialize in providing natural gas, industrial gases, welding equipment, and welding supplies to businesses across multiple industries. With a strong focus on building long-term customer relationships, I help companies stay productive and safe by delivering high-quality products and reliable service.
Inside Sales Specialist
Cooper Machinery Services
Odessa
06.2023 - 07.2024
- I am responsible for asking parts to all Cooper engines and compressors, we also carry other brands such as superior, Gemini and Ajax.
- My day to day is answering emails and calls of quote request.
- I create quotes through SAP and processes all orders.
- As orders are being processed I pull all parts out of the warehouse, put them in will call bins if customers is picking up and if they are needing to be shipped I will package create shipping label and schedule Ups or FedEx pick up.
- When manufacturers send products to us we are responsible to receive them in and place them in proper bins.
Inside Sales Representative
Trescal
04.2022 - 04.2023
- I create day to day quotes for customers via email, phone and walk ins.
- I work with customers receiving calibrations from our lab such as temperature meters, gas/ pressure flow and liquid flow meters.
- Answering a Multi-line phone on a daily basis.
- Creating Pelican cases with all Engineering kits with equipment.
- ERP system Atlas is the program we use for all customer assets being processed through the lab.
- We invoice every month using Arriba SAP for all the calibration done for the month.
- We go over all calibration reports on a day to day basis with customers.
- We follow a WIP report making the decisions on what assets are a priority.
Inside Sales Representative
Weir Oil and Gas
Odessa/Midland
09.2016 - 01.2022
- Established fair pricing structures and finalized contracts to complete purchase agreements with Frac customers.
- Handled all rental assets on Frac Stacks.
- Enters all parts that were replaced an charged to customer in Syteline system.
- I counted and entered Inventory every quarter of the year.
- I met Customers needs on a day to day bases.
- Worked well with Sales men assigned to each of my customers.
- Went to different locations where the Frac Stacks were needed to be delivered.
- ERP system Syteline is where i handled all equipment, billing and accounts payable.
- Created purchase orders for all of our vendors.
- Kept a good relationship with all Customers and Vendors.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
- Answered customers' questions regarding products, prices and availability.
- Developed and deepened customer relationships to drive revenue growth.
- Collected information on sales and service issues to provide effective resolutions.
- Set up new accounts, established customer credit, and set up payment methods.
- Maintained up-to-date knowledge of all available products.
- Created and updated customer accounts with relevant information.
Administrative Assistant
Cactus Wellhead
Odessa/Midland
02.2015 - 09.2016
- Coordinated bookkeeping activities in Syteline, including invoicing and accounts payable.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Coached new employees on administrative procedures, company policies and performance standards.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Maintained complex digital filing system for financial information.
- Invoicing through Syteline day to day.
- Field service Orders were entered and invoiced each day.
- Worked well with all Service Technicians and Shop hands when work was given to us.
- Dealt with day to day struggles which we always found solutions and were resolved.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Arranged rapid office equipment repair and maintenance with vendors.
- Executed record filing system to improve document organization and management.
Education
Business Administration and Management - General
Odessa College
12-2015
Certification
Miller Masters Training Course Certificate, 10/25
Languages
English
Timeline
Account Manager
Airgas
09.2024 - Current
Inside Sales Specialist
Cooper Machinery Services
06.2023 - 07.2024
Inside Sales Representative
Trescal
04.2022 - 04.2023
Inside Sales Representative
Weir Oil and Gas
09.2016 - 01.2022
Administrative Assistant
Cactus Wellhead
02.2015 - 09.2016
Business Administration and Management - General
Odessa College