Zelena Jackson

• Provided personal care and support to clients in their homes.
• Assisted clients with daily living activities and mobility.
• Monitored client health and reported changes to healthcare professionals.
• Maintained cleanliness of assigned areas using appropriate cleaning supplies.
• Organized and restocked cleaning materials for efficient workflow.
• Adapted to changing priorities and tasks throughout daily operations.
• Assisted in training new staff on cleaning procedures and best practices.
• Efficiently managed time between multiple tasks throughout the day.
• Swept, mopped and vacuumed floors to ensure cleanliness.
• Stocked supplies such as soap, toilet paper and paper towels.
• Maintained cleaning equipment in good working condition.
• Kept a record of daily waste disposal activities.
• Completed day-to-day duties accurately and efficiently.
• Worked with cross-functional teams to achieve goals.

Cleaning wounds and other tasks that are very time-consuming.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Assisted with customer requests and answered questions to improve satisfaction.
• Identified needs of customers promptly and efficiently.
• Completed routine maintenance and repair.
• Operated a variety of machinery and tools safely and efficiently.

• Acknowledged customer issues and resolved their problems quickly and efficiently.
• Assisted clients in understanding their available options and helped them select the right service plans for their needs.
• Conducted market research to learn of current trends and to perform sales activities accordingly.
• Remain knowledgeable of product line features.
• Connect with new customers to discover their needs and to explain how certain products could be useful to them.
• Followed up with customers ensuring their satisfaction with their purchases.
• Informed customers about current promotions and sales, encouraging them to take advantage.
• Increased sales by [number] % through the development and implementation of strategic plans.
• Welcome customers to the store and answer their questions.

• Acknowledged customer issues and resolved their problems quickly and efficiently.
• Assisted clients in understanding their available options and helped them select the right service plans for their needs.
• Contributed to the department's sales initiative, which enhanced the company's revenue by [number %].
• Effectively communicated with other employees and upper management to ensure complete care of customers.
• Evaluated the customers' needs and provided service options to meet their requirements.
• Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.
• Greeted customers and offered them assistance where possible.
• Informed customers about current promotions and sales, encouraging them to take advantage.

• Informed customers about current promotions and sales, encouraging them to take advantage.
• Increased sales by [number] % through the development and implementation of strategic plans.
• Greeted customers and offered them assistance where possible.
• Acknowledged customer issues and resolved their problems quickly and efficiently.
• Collaborated with colleagues to discuss market information and strategies.
• Developed and implemented tailored service plans to the needs of particular clients.
• Employed knowledge of [Area of expertise] to make appropriate [Product or service] recommendations for [Customer, client or management].

• Worked all types of shifts and worked on holidays.
• Worked with a team of staff 8 to develop a customer service skills.
• Worked with/in other Sales associates in the office to gain knowledge of all products and to make connections with other department managers and associates.
• Traveled to various offices in out of town area/state to train other managers. Visited a total of 6 offices.
• Trained staff in proper customer service, leading to a 65% drop in customer complaints.
• Trained and managed staff meetings and talk about sales that day or week.
• Trained new Staff and managed of 45.
• Provided customer service with minimal instruction and supervision.
• Maintained records of sales.
• Hired and trained new employees, including selecting seasonal workers to hire on permanently. Also conducted performance reviews and handled employees with poor performance or attendance.