Zeli Costa Cardoso
Pompano Beach,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I have experience and leadership skills, strategic and global vision, knowledge in negotiation techniques, ease to work in a team, delegate tasks, have analytical sense and know how to organize relevant information for decision making., knowledge of quality indicators, efficiency and productivity.
Overview
11
11
years of professional experience
Work History
Logistics Activities Manager
ECT-Empresa Brasileira Dos Correios E Telegrafos
01.2021 - 04.2023
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
Logistics Operational Coordinator
ECT-Empresa Brasileira Dos Correios E Telegrafos
01.2013 - 12.2020
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Chemistry Technician
Operator Lab
12.2011 - 01.2013
- Efficiently organized and maintained equipment to keep laboratory productive and safe.
- Recorded test results using variety of chemistry-specific software programs.
- Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
- Tracked experimental results, coordinated data reviews and produced detailed reports.
Education
MBA - Business Logistics And Supply Chain
UNIP – Universidade Paulista
São Paulo - Brasil04.2020
Associate Degree in Foreign Trade - Foreign Trade
UNIP – Universidade Paulista
São Paulo Brasil08.2018
Skills
- Accounting Records
- Training Initiatives
- Employee Coaching
- Employee Performance Evaluations
- Community Organization
- Operational Standards
Reading books, editing videos, watching series, traveling by motorcycle, trekking and hiking
I love to read science fiction and fantasy books. I record and edit videos for youtube about my experiences traveling by motorcycle and going on long hikes and camping. I really like outdoor activities.
Languages
English
Limited Working
Timeline
Logistics Activities Manager
ECT-Empresa Brasileira Dos Correios E Telegrafos
01.2021 - 04.2023
Logistics Operational Coordinator
ECT-Empresa Brasileira Dos Correios E Telegrafos
01.2013 - 12.2020
Chemistry Technician
Operator Lab
12.2011 - 01.2013
MBA - Business Logistics And Supply Chain
UNIP – Universidade Paulista
Associate Degree in Foreign Trade - Foreign Trade
UNIP – Universidade Paulista
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