Zelia Gallardo
Aurora,IL
Summary
Friendly cashier offering more than 2 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Checker / cashier
Woodmans
07.2023 - Current
- Providing the best customer service to all customers to ensure the best guest experience
- Processing both cash and card payments
- Informed supervisor of front-end product gaps, scanning problems and price mismatching.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
Maintenance crew
Staffing Network
01.2023 - 05.2023
- Followed routine maintenance checklist.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
Sales associate
Victoria's Secret
09.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Barista
Starbucks
05.2022 - 09.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Cashier
Walmart
10.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card and check transactions to complete customer purchases.
- Restocked and organized merchandise in front lanes.
Education
Diploma -
East Aurora High School
06.2023
Certificate -
Accelerated Dental Assisting Academy
11.2023
Skills
- Money Handling
- Product Restocking
- Product Displays
- Transaction Processing
- Customer Service
- friendly
- team player
- quick learner
- reliable
Languages
Spanish
Timeline
Checker / cashier
Woodmans
07.2023 - Current
Maintenance crew
Staffing Network
01.2023 - 05.2023
Sales associate
Victoria's Secret
09.2022 - 12.2022
Barista
Starbucks
05.2022 - 09.2022
Cashier
Walmart
10.2021 - 02.2022
Diploma -
East Aurora High School
Certificate -
Accelerated Dental Assisting Academy
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