Dedicated service professional with a proven track record in fast-paced environments. Skilled in multitasking, maintaining cleanliness standards, and enhancing guest experiences through exceptional customer service.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Restaurant and Bar Server
Malu Restaurant
Brockton, MA
09.2025 - Current
Provided exceptional customer service in fast-paced bar environment.
Prepared and served beverages efficiently, following established recipes and presentation standards.
Maintained cleanliness and organization of bar area to enhance guest experience.
Assisted in managing inventory levels, ensuring timely restocking of supplies.
Supermarket Cashier
Cape Verde Supermarket
Cape Verde
02.1996 - 07.2000
Processed customer transactions accurately using point-of-sale systems.
Maintained clean and organized checkout areas to enhance customer experience.
Assisted customers with product inquiries, providing excellent service and support.
Managed cash register operations, ensuring balanced drawers at end of shifts.
Daycare Assistant
Kids Learning Academy
Cape Verde
08.2001 - 2023
Assisted in daily activities, fostering a nurturing environment for children's development.
Supported educators by preparing materials and organizing classroom resources efficiently.
Monitored children's behavior and provided guidance to promote positive social interactions.
Implemented safety protocols to ensure a secure play and learning environment.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Used patience, skill and various behavior modification techniques to maintain order and safety.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Taught children to organize toys, wash hands, and share by leading by example.