Zelmar Couto
Winter Garden,FL
Summary
Dynamic sales professional with proven success at Affordable One Auto, adept at building strong customer relationships and increasing sales revenue. Skilled in problem-solving and teamwork, fluent in four languages, and experienced in engaging clients to meet their needs. Committed to delivering exceptional customer service and driving business growth.
Overview
14
14
years of professional experience
Work History
Sales Associate
Affordable One Auto
03.2019 - 02.2025
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
Customer Sales Representative
Westgate Lakes Resort & Spa
10.2010 - 04.2019
Timeshare sales ! Tour with pretential buyers and sale a expensive share on a 5 stars resort .
Education
Bachellor - Business Administration
Faculdade Estacio De Sa
Brazil, IN07.1987
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Great Customer service
- Speak 4 languages English, Spanish,Portuguese and Italian
- Working with leads
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Native or Bilingual
Italian
Elementary
Timeline
Sales Associate
Affordable One Auto
03.2019 - 02.2025
Customer Sales Representative
Westgate Lakes Resort & Spa
10.2010 - 04.2019
Bachellor - Business Administration
Faculdade Estacio De Sa
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